CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
YOUR ROLE
The purpose of this role is to ensure the stable and effective governance, evolution, and global adoption of Contract Logistics core operational system WMS Matrix (Warehouse Management System Matrix – DLx Dispatcher) during the transition to NEXTGEN.
The role safeguards business continuity and growth by managing system governance, risk, and cross‑program alignment, ensuring the platform is consistently deployed, enhanced and connected to wider Contract Logistics initiatives across regions.
The role integrates system governance, business value tracking and data alignment by connecting systems initiatives with Contract Logistics programs and CDP (Cloud Data Platform), supporting scalable growth and informed decision‑making across regions.
WHAT ARE YOU GOING TO DO ?
1 System Governance & Stability
- Provide end‑to‑end governance for WMS Matrix Contract Logistics operational system (Matrix DLx Dispatcher), ensuring controlled evolution, operational stability, mitigation of business risks, quantifying the business benefit.
2 WMS Global Super‑User Community Engagement
- Lead structured engagement with global and regional super‑user communities to ensure alignment on system usage and capabilities (especially WMS Core+ and Healthcare), adoption of enhancements, governance rules and feedback loops.
3 Release Governance & Portfolio Prioritisation
- Own the governance of Matrix release cycles by consolidating Product Enhancement Requests (PERs), assessing business value, risk, operational impact and strategic alignment. Facilitate the prioritisation process with Super-User communities, Operations, Regions, IT and other stakeholders, and prepare release proposals for management review, funding approval and roadmap endorsement. Ensure transparency of release content, enhancement portfolios, delivery roadmaps and expected business outcomes across geographies.
4 Product Enhancement & Demand Management - Govern the end-to-end Product Enhancement Request (PER) lifecycle for Matrix Core+ and Healthcare, ensuring business requirements are captured, refined, validated, documented and translated into actionable development scope. Coordinate stakeholders throughout analysis, estimation, testing, acceptance and deployment activities, ensuring traceability from business need through delivered functionality.
5 Project Management and implementation support – Control appropriate PMO routines in different geographies to secure sponsorship and organizational aspects, PM discipline for implementations, implementation support though demos and knowledge share.
6 Change management and adoption - Prepare organization to onboard the changes, support training materials, webinars and communication.
7 Business Lifecycle Support & Continuous Value Realisation - Support the complete business lifecycle of WMS Matrix across Contract Logistics, from solution evaluation and business case definition through implementation, adoption, optimisation and continuous improvement. Promote the identification of new use cases, operational efficiencies and innovation opportunities, ensuring Matrix remains aligned with evolving business requirements, customer expectations and Contract Logistics transformation objectives. Facilitate integration and alignment with related programs, data initiatives and operational excellence frameworks where required.
WHAT ARE WE LOOKING FOR?
Education & Qualifications
- Bachelor degree, preferably in the area of (Supply Chain) Management and/or Information Technology
Experience
- Good knowledge of supply chain solution and Contract logistics business model
- Minimum 5 years operational experience, preferably Warehousing or Production environment
- Minimum 3 years IT systems experience, preferably in configuration, deployment and/or support
- Experience in working in an international business environment - Experience with Automation and Mechanisation
- Experience working within large‑scale transformation or transition programs
- Good knowledge of WMS systems and of CEVA WMS solutions (Express, Core+, Healthcare, OC, Premium)
- Good skills in Microsoft suite of applications (Excel, PowerPoint, Word)
- Good understanding of 6 sigma/Lean tools
- Ability to translate operational needs into structured governance and delivery frameworks - Knowledge of Blue Yonder WMS Dispatcher
- Governance of complex, multi‑country system or digital programs
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.