Logistics Operations Manager US

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Salary Range: $104,000 - $120,000.

YOUR ROLE:

Directs and coordinates the operational controllers based in the different US regions to obtain optimum efficiency by assisting with the quality, assurance and productivity of the USA operational teams utilizing the company operational and finance systems, and by performing the following duties personally or through subordinate supervisors.

WHAT ARE YOU GOING TO DO?

• Ensure reliable data entry to maintain a high level of reporting reliability (dependable statistics) within the TMS.
• Monitor operational productivity (templates, rate tariffs, workflows, use of automated documentation, use of referential etc.)
• Support the implementation and maintenance of quality processes.
• Harmonize operational processes, including annual maintenance of training materials.
• Assist branches with operational accounting and control report processes.
• Management of the KPIS: Review Key Performance Indicators with branch operations, audit proper implementation of client and business unit requirements.\
• Conduct audits on requirements for RCU / GAM accounts. Implement tools to improve completeness and timeliness within TMS.
• Vendor management support.
• Monitors the booking of Operational Cost.
• Analysis of issues, process improvement and achieving KPI targets.
• Design and or produce reports on a monthly basis.
• Request for productivity tools and Involvement in designing new tools for continuous improvement.
• Audit of new hires performances
• Manages up to 5 employees.
• Carries out managerial responsibilities in accordance with the organization's
  policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work.
• Providing input for performance appraisals.
• Addressing complaints and resolving problems.
  
  

WHAT ARE WE LOOKING FOR?

Education and Experience:

• 5+ years of work experience, with superior knowledge of TMS, strong organizational skills, and understanding of industry operations and finance processes.

Skills:

• Proficient command of the English language - French a plus. Ability to read, analyze, and interpret general
• business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

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CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.