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ID:  109528

Antwerp, BE

Key Account Executive IFF

Who are we? 

CMA CGM Belgium offers the opportunity to be part of one of the world leaders in shipping. We pursue maritime development, design logistics solutions. We act for a more respectful development of our planet and of every human being. In addition, we support all our employees and participate in the process of innovation and digitization. We are looking for creative, dynamic and daring individuals to help us develop innovative and high-quality transport solutions for our customers. We are aware of our role in sustainable development. We are committed to shaping the future in a responsible and sustainable way. 



Develop and manage a customer portfolio in accordance with Agency Business Plan Management, sell products and services related to it, while promoting Group image and values.  

The overall goal is to grow the business, improve the customer experience and increase the loyalty factor of the specific group of IFF’s (International Freight Forwarders) by building strong relationships with them and providing a great service. 




Account Management 

  • Overall result responsibility for a portfolio of IFF’s accounts.  

  • You reach potential and existing customers directly by phone (or other e-sales channels) & face to face meeting to encourage them to buy company’s offers 

  • Set sales targets for each customer and coordinate this with Trade Management 

  • Provide short term and long term sales forecast for portfolio 

  • Follow up on sales leads. Identify the commercial market opportunities and develop new business  

  • Submission of quotes and mini-bids/tenders 

  • Update sales tool kit 

  • Customer problem solving  

  • Open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team 

Performance Monitoring & Reporting 

  • Ensure update of commercial data in the information system 

  • Monitor and follow up on customers performance by using data analytics. 

  • Create high quality sales visit & call reports and file them in CRM 

  • Identify customer’s volume potential and update this in Lisa MID 

  • Report results, developments and sales activities on a regular basis to Sales Management 


  • Sales meetings and sales/trade meetings 

  • Participate in commercial events and develop a professional network within her/his commercial area 

  • Attendance of trade fairs and maritime conferences 



  • Good communication skills  

  • Customer focused and result driven  

  • Building relationships/ Team player  

  • Decision quality and problem-solving skills  

  • Strong negotiation skills, able to close sales 

  • Strong analytical skills 

  • Self-motivated and goal-oriented 


Your profile 

You hold a bachelor's or master's degree in logistics or economics/Portilog course. You have general knowledge of the maritime sector (Container logistics) is a requirement. You have an active knowledge of English. French is a surplus. You are administratively strong and accurate. You have a proactive attitude and can set the necessary priorities. Smooth communication with internal and external partners. You are result-oriented and customer-oriented in your approach. You show a strong team spirit 


Come along on CMA CGM’s adventure !


Our offer 

You will end up in a dynamic environment where teamwork is a key word. An open and honest working atmosphere. At CMA CGM you enjoy an attractive salary and a nice number of fringe benefits, including meal vouchers, group and hospitalization insurance. At CMA CGM you can grow together with the company. That is why you can count on internal training to support your further career within CMA CGM Group. 


We support sustainable ways to come to work. 

  • Located at Antwerp Luchtbal station/stop, we are easy accessible by public transport. 

  • The option of bicycle leasing and/or a bicycle allowance complete our mobility picture. 


Please contact us: 












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