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ID:  117603

Marseille, FR

IT Business Analysis Expert - Invoicing & DDSM F/H


CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.

Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics in order to offer an integrated maritime, port and land service that exceeds its customers' expectations. 

Present in over 160 countries through 755 offices, 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more then 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in its headquarters in Marseilles.





Part of the Shipping activity of CMA CGM IT, role of INVOICE and DDSM team is to ensure the delivery of system added value changes to support the Business strategy and growth.

After collecting and formalizing Business requirement, INVOICING & DDSM team analyses it, clarify it, validates the solution and coordinates the delivery governance and plan for this need.

Business expert role will focus on the collection and formalization of the need, along with the functional support to bring to development or Business team during delivery process and tests.  





As a Business Expert, your commitments are:

  • Coordination of all Business counterparts’ interventions on the domain subjects in a good and respectful atmosphere, Develop a strong and trust relationship with Business Units
  • Help Business Units to prioritize their IT Requests within the overall IT roadmap, budget and capacity
  • Capture and describe Business Requirements (BR) so that both Product Owners and IT teams fully understand and validate the expressed need
  • Handle arbitrations between Business Requesters and IT Departments and ensure transversal functional consistency of the Information System of the Group
  • Validate Design Documents submitted by IT teams in accordance with Product Owners guidelines
  • Pilot on demand the delivery of projects managed apart from the evolutive maintenance
  • Ensure that deliveries correspond to the business requests expressed
  • Liaise with the stakeholders to elaborate the RFP/RFI schedules, to prepare bidder lists, to qualify bidders, to prepare requests for quotation, and conduct evaluations.   
  • Provide regular, timely, effective and efficient reporting to Business Units and IT management
  • Participate in establishing governance, best practices, templates, policies, tools and partnerships to expand and mature these responsibilities
  • Provide required support to Business testers during User Acceptance Testing





  • Degree in Finance, Accounting, Management control or related disciplines


  • Degree in Computer Science with very high functional knowledge on Finance, Accounting, Management control or related disciplines
  • High relational skills to establish trustful relationships with Business team members
  • Strong analytical skills to understand in detail needs expressed by Business, and to be able to read between the lines
  • Strong knowledge of Finance, Accounting, Management control or related disciplines standards, laws or rules. Ideally IT-minded with good knowledge of internal commercial tools of CMA : LARA/LISA Shipping, iBook, NOVA, SSC tools, etc…
  • Communication and interpersonal skills to work with different stakeholders and team members, oral and written, English language is mandatory
  • Able to report clearly the situation, along with the key details, risks and the alerts.
  • Ability to stay focused on and prioritize different tasks
  • A good listener to receive all pain points coming from all stakeholders of delivery activities of INVOICING & DDSM domain and to identify the real underlying needs.

Come along on CMA CGM’s adventure !










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