Share this Job
Apply now »
ID:  122009

Norfolk Va, US

Intermodal Billing Coordinator (Truck)


Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group also acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 130,000 people worldwide, including 2,900 in Marseilles where its head office is located.




Position Summary:

The position is responsible for the collection of proof of delivery/loading (POD/POL) documents for CMA CGM shipments booked as Carrier Haulage for analysis in determining if driver wait-time occurred.  The position focuses on maximizing the number of invoices generated along with its quality accuracy to increase the collection rate and minimize disputes.


This position will be responsible to:


  • Email sorting of documents into its respective hub folder
  • Verification and data analyzation of the documents received from the motor carrier (appointment, arrival, and departure times) to determine if detention occurred
  • Calculate the appropriate detention cost to invoice Customer (s)
  • Calculate the proper detention cost based on the Motor Carrier’s approved tariff
  • Invoices Customer(s) for driver wait-time exceeding standard free-time
  • Reconcile the Motor Carrier’s Transport Order
  • Maintain accurate record-keeping on detention events
  • Contact Motor Carriers when vital information is missing from the POD/POL
  • Review Customer disputed invoice for accuracy
  • Identify shipments missing POD/POL documentation
  • Miscellaneous related duties or projects as assigned.


Skill Sets / Education & Experience Requirements:

  • High School Diploma required.
  • Proficient computer skills to include Microsoft Office applications
  • Exhibits excellent, quick and accurate, typing skills
  • Detail-oriented person with strong organization skills
  • Works collaboratively within a team
  • Possesses excellent written and verbal communication skills
  • Demonstrates strong customer service skills
  • Demonstrates a sense of urgency
  • Good interpersonal, organizational and problem-solving skills
  • Can work under pressure in a fast-paced environment
  • Ability to work independently
  • Maintains high level of professionalism
  • Must be availble to work 8am-5pm, Monday thru Friday.


Skill Sets / Education & Experience Preferred:

  • Associate’s Degree preferred.  
  • Knowledgeable of Intermodal general operating procedures preferred.
  • Knowledgeable of CMA CGM organization and internal departments preferred

CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons  without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.














Nearest Major Market: Hampton Roads

Apply now »