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ID:  122765

Rhoon, NL

Group Agencies Network Manager


Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group also acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 130,000 people worldwide, including 2,900 in Marseilles where its head office is located.






The main areas of responsibility of the Network Area Manager are:



  • Carry out overall review with regards to  Agency organisation
  • Organization chart : ensure that it is correctly communicated and reflects the organisations
  • Ensure that the Agency Finder is correctly updates
  • In coordination with the BPM, ensure that core alignment takes place
  • Coordinate integreation projects including APL and Containerships
  • Ensure Nominations and Instructions are relayed across the network
  • Carry out and monitor country specific reporting
  • Ensure that a cost review process is in place to optimize in house v’s Sub Agents


Human Resources

  • Validate Headcount recruitment
  • Headcount reporting (Safran vs C&Me; allocation of correct Business Unit, Job description, non-agency Headcount to reinvoice)
  • Manage Projects - Headcount Impact e.g. SSC Transfer and Roadmap projects), C&Me reporting
  • Participate in Key staff identification / Talent review / Succession plan in coordination with HR Talent Team
  • Control Seconded staff and Temporary staff not on payroll
  • Participate in the Salary Review
  • Participate in Staff retention / Promotions
  • Monitor Social climate in Region with HR colleagues and ERO HR


Systems Tools

  • In coordination with the Commercial Area Manager follow up on KPIs for LISA CRM
  • Monitor Digital agency KPIs
  • Track usage of Ocean, Sage, Get Paid


Real Estate

  • Participate in Offices & Real Estate optimisation



  • Optimize and Update Board of Directors structure
  • Manage the various Agreements (Agency agreement, BO, Cluster, IT fees, SLA (SSC, CS…), subagent…) in coordination with Legal at HO and local level
  • Implement General Manager Internal Delegation of Authority
  • Coordinate in Corporate legal activities: Shareholders and BOD meetings, Compliance
  • Ensure that the Authority Matrix is updated
  • Participate in the Partner relation negotiation


Performance Monitoring

  • Review Agency Scorecard
  • Review Sales Performance in coordination with Commercial Area Manager
  • Review Local Revenue in coordination with Commercial Area Manager




  • Champion Simplification, Automatization digitalization
  • Ensure that correct Training is delivered
  • Monitoring effectiveness and activities of  local Business Process Managers
  • Coordination of project roadmap : (SSC, NOVA, Digital, Agency sizing, Cluster, Procurement C Mona…)



  • Support for operations difficulties in coordination with port operations manager
  • Idle, full empty follow up



  • Interface with Head office Opex / Procurement for OPEX – Agility – Negotiations and agreements with Head Office
  • Implementation and proposal of OPEX
  • Internal Audit (follow up of agency action plan and support to Audit preparation
  • In coordination with CAN/ERO Head Accounts receivable and Credit Control follow up on  Past Due, DSO, Unallocated cash, Disputes, Credit terms
  • Monitor D&D invoicing (TBI) and collection
  • Finance & Reporting :
    -P&L (Safran consolidation )
    -Annual accounts audited 
  • Manage Third Party collector Agreement, Lara access,
  • Dividend optimisation
  • Ensure Budget completed in correct way
  • Preparation of audit and follow up of action plan post audit in coordination with HO Tax

Tax optimisation / Tax Audit




Graduated with a Masters in Business or management, you have gained a first experience in Lines or Agency organization or Finance


You are fluent in English and are used to working in an international environment.

You have a good knowledge of Excel, PowerPoint, IT tools, and if possible Qlikview. You also have a good knowledge of CMA CGM tools.


Your interpersonal skills, good communication skills and your qualities of self-reliance, organization and coordination are key assets to carry out the tasks of this position.


Come along on CMA CGM’s adventure !











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