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ID:  121460
Location: 

Rhoon, NL

Sales support Officer

Looking for a new challenge? CMA CGM is a leading international shipping company and we are currently seeking Sales Support employees for our Sales Teams. Interested? Then read on!

 

What will your duties and responsibilities be?
Sales Support Employees provide accurate and timely administrative Support to Account Managers and Sales Managers for a portfolio of customers. In addition Sales Support acts as a liaison between the customer, sales and various cross-functional departments on operational issues. You are the point of contact for our customers when the account manager is visiting customers. Your main tasks will be:

  • Provides administrative and sales Support to the Account Manager and/or Sales Manager.
  • Follow-up on leads provided by Account Managers, Trade and HO
  • Support on daily issues and questions and assist with management of customer allocation
  • Manage and act on customer performance, such as missing shippers
  • Participation with weekly sales meetings
  • Handle all quotation requests from account managers and customers
  • Follow-up on quotations and accurate filing of quotations, including FMC filings
  • Present business cases to our Head Office and Trade
  • Identify customer potential
  • Promotion of group services and non-maritime products such as e-Commerce, CMACGM+, Intermodal and CEVA cross selling
  • Contribute to dispute resolution with pricers and back-offices

 

What do we offer?
Working at CMA CGM means working for a world leader in transport and shipping. You will work in a dynamic environment with hard-working colleagues. Based on our personnel regulations, you will receive:

  • A competitive salary
  • 26 leave days
  • You will receive ‘1 non-sick day’ if you have not been ill in over six months
  • A pension 100% financed by CMA CGM
  • 8% holiday allowance
  • Travel allowance of €0,19/km or full reimbursement of your public transport costs
  • Possibility to participate in the collective health insurance of CMA CGM
  • In the month of your birthday, you will receive a €100 birthday bonus
  • A long-service celebration starting at 3 years of service

You will work at our office in Rhoon and you will partially perform your work from home, following our work from home guidelines.

 

Who are you?
We are looking for a commercial minded colleague who has affinity with transport and shipping. You have a bachelor degree and/or have very relevant work experience of at least 5 years in a similar position.

In addition, you bring the following knowledge, skills and experience with you:

  • Excellent communication skills, decision-making and problem-solving skills
  • Excellent analytical skills, able to create and deliver presentations
  • Customer- and result oriented, able to build and maintain long-term relationships
  • Priority management, ability to multi-task and shift your focus
  • Teamplayer

“The most important is work happiness; the more joy we bring to work, the more service our customers experience.”

 

About CMA CGM
CMA CGM is a global shipping leader with more than 500 ships, almost 110.000 employees, and more than 750 offices in 160 countries. CMA CGM (Holland) is located in Europe’s largest container port: Rotterdam. In the Netherlands we are the local representation of the CMA CGM Group. In Rotterdam we handle deep sea trades routes, but we also provide an excellent service with our short sea brand CONTAINERSHIPS.

 

 

 

 

 

 

 

 

 

 

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