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ID:  503736

Singapore, SG

IT Application Analyst/Expert, APAC Applications

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.


In this role, you will be reporting to the Head of IT, APAC Applications & Digital, to manage APAC applications and support IT projects and to address business needs. Collaborating closely with various stakeholders such as business owners, IT teams and external vendors, you will be responsible for system availability and quality of IT solutions delivered. You will be responsible to track the overall performance and deliverables of the external vendors to meet the committed service levels.
We are looking for an excellent communicator, meticulous and analytical professional with experience in application maintenance and project management through IT solution implementation to join our growing team in Singapore office!


Main Responsibilities:

  • Responsible for IT system availability and relevancy in the face of changing business landscape 
  • Responsible for the quality of the IT systems and ensure adherence to software development standards and processes that is in line with the company’s guidelines
  • Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented
  • Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
  • Perform analysis, functional documentation, technical reviews, testing and support deployment
  • Proactive communications and status update to business stakeholders, and IT management
  • Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT teams
  • Manage vendors to deliver application evolutions, maintenance and support tasks. Monitor performance and deliverables of vendors to meet committed service levels
  • Manage vendors to ensure IT solutions are delivered per agreed project scope and timeline.


If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!


Minimum Requirements:

  • Bachelor’s degree in Computing / Information Systems or related field 
  • Preferably 5 years of relevant working experience in managing enterprise or regional application maintenance
  • Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
  • Knowledge/experience in the Shipping/logistics industry will be advantageous


**This role is only opened for Singaporeans only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.


**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.


** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
1.    To process the application for the role being applied for;
2.    To process the application for other open positions within the CMA CGM Group which may be suitable to you;
3.    To conduct necessary reference checks; and
4.    Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.


NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !











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