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ID:  529629

Singapore, SG

Specialist, Regional eBusiness Product

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.


Reporting to the Regional eBusiness Manager, you will be responsible for conducting analysis on the Group’s digital product, country specifications, business processes, customer base and propose strategic action plan to improve eBusiness adoption. You will analyse the business requirements and propose enhancement for existing applications.


We are looking for someone with an eye for details, great interpersonal skills and project management experience.


Your main responsibilities are, but not limited to:

  • Promote Group’s eBusiness solutions by providing training within the network and clients covering end to end products
  • Provide support to clients in assigned market and/or countries on eBusiness Channels
  • Monitor Group’s network eBusiness KPIs and identify area of improvement to initiate appropriate actions for assigned products and countries
  • Gather regional specification and local country requirements to propose new or innovative eBusiness product evolutions, in compliance with Group standards
  • Gather feedback and research on new market players, competitors’ offers and eBusiness developments in the market to propose process innovation and improvement to elevate customer’s experience
  • Execution of strategic projects relating to eBusiness and eBusiness enhancement
  • Provide timely advice on emerging trends and issues affecting service delivery and support
  • Conduct analysis and preparation of reports for eBusiness promotions and service delivery measurement
  • Manage and coordinate events i.e. seminars, webinars, campaigns etc for the network to provide up to date developments in the eBusiness platforms
  • Provide backup support to Regional eBusiness Manager
  • Prompt and effectively communication with various stakeholders


To excel in this role, you should be comfortable working independently, with ability to engage stakeholders at all levels.


Minimum Requirements:

  • At least 3 – 5 years of experience in Shipping Industry
  • Experience in marketing and analytics
  • Diploma or Bachelor’s degree of relevant discipline
  • Proficiency in MS Office Suite i.e. Powerpoint, Excel – vlookup and pivot table


**This role is opened for local employment only.


We will only consider applicants who have received or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.


**Salary package (local) & job title shall be commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.


** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: (i) To process the application for the role being applied for; (ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you; (iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above. You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.


NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !











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