Credit Management Supervisor Cote d'Ivoire

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

WHAT ARE YOU GOING TO DO ?

Analyze and recommend credit terms, propose solutions for risk management and collection risk, and ensure recovery in accordance with the Group’s credit and collection procedures. 

Recover receivables and ensure readability/clarity of accounts in compliance with procedures
In this respect, he/she must:

• Extract the aged trial balance
• Send account statements to customers
• Prepare the periodic aged receivables meeting
• Identify customers in payment default, doubtful and irrecoverable receivables, and propose appropriate actions
• Carry out written and telephone reminders
• Take part in the weekly aged receivables meetings
• Be a driving force in proposing the freezing or blocking of customer accounts
• Organize working sessions and visits with customers
• Ensure compliance with BOLLORE information exchange deadlines
• Ensure proper maintenance of customer accounts (recording and matching/clearing of transactions)
• Ensure the quality of the broker’s services (collection of cheques and transmission of invoices)
• Check the refund books for deposits/guarantees and overpayments

Lead and coordinate collection department activities
In this respect, he/she must:

• Lead and coordinate his/her team
• Analyze and recommend credit terms
• Take part in setting objectives and assessing team members
• Contribute to the skills development of team members
• Assess and train, or arrange training, on new tools for team members to optimize their performance

Coordinate activities in the collection management tool
In this respect, he/she must:

• Ensure the collection management tool (GETPAID) is kept up to date
• Ensure effective use of the tool by the relevant departments
• Train and assist users of the tool

WHO ARE WE LOOKING FOR ?

• Master's degree (Bac+5) in finance, accounting, or management
• 3 -5 years experience
• Strong analytical and synthesis skills.
• Excellent interpersonal and communication abilities at all organizational levels.
• Autonomy, persuasion, proactivity, and leadership are key assets for success in this role.
• Fluent in both French and English.
• Proficient in IT tools,and reporting systems.

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines.