IT Program Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Accountable for managing strategic, comprehensive, and complex IT programs focused on delivering value to the Business, structured program management in collaboration with key project stakeholders, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?
 

· Manage projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.

· Meet with key stakeholders to analyze feasibility of projects, critical success criteria, and develop ROI (return on investment) business justification.

· Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case, and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.

· Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance, and lead project team.

· Provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets, and resource allocations.

· Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of IT and the Business.

· Develop KPI (Key Performance Indicators) metrics.

· Partner with the business units/functions, sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.

· Assist in the development of standard operating procedures and training of the implementation team and staff on requirements.

· Monitor performance metrics and measurements related to individuals, teams, processes, and projects.

· Conduct post-mortem assessment of project performance/success (both operational and financial).

WHAT ARE WE LOOKING FOR?

· Business acumen and solid knowledge of applications and implementing logistics technologies.

· Knowledge of MS Project, Word, Excel, Visio, etc.

· Able to manage self and team effectively in a dynamic, matrixed environment.

· Good knowledge of agile frameworks

· Outstanding organizational skills

· Excellent knowledge of scrum techniques and artifacts

· Able to perform technical analysis and produce effective business requirements documentation.

· Analytical skills enabling trouble-shooting on software and hardware.

· Capable of delivering written and graphical work products and presentation materials.

· Ability to effectively communicate to all project stakeholders on a regular basis.

· Positive and professional attitude in stressful environments

· Self-motivated, self-managed. Ability to successfully multi-task and establish appropriate priorities.

· Skilled in presenting technology solution to internal / external customers in formal or informal situations.

· May be required to provide on-call support. May be required to work abnormal hours.

· Must be able to read, write and speak English fluently. Fluency in the local language, if different from English.

Minimum:

o Bachelor’s degree in Logistics, Computer Science or Business Administration or equivalent experience in logistics operations, such as distribution, transportation.

o 2+ years experience with Logistics applications such as Warehouse Management Systems (WMS) or Transportation Management Systems (TMS)

o 2+ years experience with supply chain activities such as distribution, transportation.

o Knowledgeable in project management methodologies.

Preferred:

o Program or Project Management certification

o Logistics certifications or training

o Supervisory, management, or leadership certifications or training.

o Knowledge or experience in PM (project management) tools (e.g. Microsoft project), WMS (Red Prairie Discrete), TMS, FMS (Class, Worldport), Requirements tools (Caliber)

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-CA1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.