Key Account Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

Primary sales contact responsible for meeting or exceeding budgeted volumes and contribution for shipper/importer refrigerated cargo in the U.S. Southeast, covering established trade lanes.

Functions & Duties

• Develop and maintain customer- and trade-lane-specific business plans to achieve or exceed weekly production quotas.

• Pre-plan and manage sales territories, ensuring a set number of calls per week are made, excluding required management meetings, holidays, and vacations.

• Utilize travel and customer entertainment budgets to strengthen customer relationships and support business plan goals.

• Manage qualification of new business opportunities.

• Ensure follow-up (push & pull) occurs after each customer sales call, detailing results of sales coverage; at a minimum, each call should generate at least one follow-up email or correspondence.

• Conduct a set number of cold calls per quarter to grow the active customer base within the sales territory.

• Prepare and complete required weekly management reports.

• Hold weekly sales meetings with the Regional Sales Manager.

• Communicate meeting results to upper management, covering weekly Budgets vs. Actual, business plan reviews, competitive developments, and updates on new or lost business.

• Conduct weekly trade-lane discussions to review trade-specific opportunities and target account programs.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Word, Excel, and PowerPoint

• Strong communication and interpersonal skills

• Excellent problem-solving abilities

• Ability to work independently

• Strong negotiation skills

• Ability to manage multiple tasks simultaneously

Qualifications

Education

• Required: High School Diploma or GED

• Preferred: Bachelor’s Degree

Work Experience

• General Experience: 5–10 years

• Industry Experience: 5–10 years, including a minimum of 6 years in the industry, preferably with at least 4 years in carrier outside sales experience

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment.  Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_recruiting@cma-cgm.com