SALES EXECUTIVE - KEY ACCOUNT

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

JOB POSITION: INSIDE SALES

YOUR ROLE: Ensure alignment of tender priorities and deliver consistent support to global customers, while driving long-term growth and maximizing business opportunities.

WHAT WILL YOU DO?

• Tender management & Alignment - Align with each Global Key account manager on tender focus including follow up and track tender status and outcomes.
• Business Development - Drive volume growth from global accounts including awarded lanes, off-tender shipments, and new business opportunities.
• Business Expansion - Proactively explore & develop new opportunities through existing and potential clients to increase market share.
• Customer Support & Issue Handling - Ensure customer satisfaction through reliable and timely support and issue resolution.
• Relationship Management - Build and maintain long-term relationships with customers to increase customer trust, including proactively engaging and convince customers to increase shipment volume.
• Performance Monitoring – Follow up forecast, booking and monitor performance of awarded business for each Global Account.
• Manage sales activity – weekly customer visits, prepare minute of meeting, update customer activity in CMA system including ad hoc reports and individual sales performance reviews.

WHO ARE WE LOOKING FOR?

Minimum Level of Qualification:

• Min. 1-3 years in Sales & Marketing or related field.
• Bachelor’s degree / University graduated.

Professional Skills:

• Good command of spoken and written English.
• Excellent presentation.
• Knowledge shipping/forwarding industry.
• Direct experience with a carrier, shipping line or forwarding company is an advantage.

Personal Qualities:

• Strong service-minded attitude with strong interpersonal skills.
• A collaborative team player.
• Fast learner with strong adaptability.
• Assertive and tactful.
• Highly motivated, result-oriented individuals.
• Proactive with a strong sense of ownership.

Come along on CMA CGM’s adventure !