Outside Sales Representative (f/m/d) Basel

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Your responsibilities: 

• Achieve set sales budgets and targets  
• Manage existing accounts and negotiations primarily through physical sales visits, but also through phone and written communication
• Plan and conduct commercial visits as per agency sales’ segmentation and monitor via CRM Systems
• Develop overall market share / turnover in accordance to commercial strategy
• Identify the commercial market opportunities and register in the CRM system
• Relay other requests from customers to Customer Care
• Participate in establishing the Commercial actions plan and ensure the agency sales’ segmentation is correct and up to date
• Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA…)
• Relay pricing requests from customers to Sales Support
• Convince new accounts to give their support to CMA CGM that meets directives and objectives as determined by Trades and Management  
• To have an account plan or prioritization / segmentation to ensure efforts are optimized for the right value customers, both current and prospects
• Negotiate rates that are favourable to both CMA CGM and customers
• Market intelligence and external lead generation activities
• Manage internal negotiations with trade  
• Plan weekly sales itinerary and update sales call & visits as well as results through internal CRM System  
• Plan contract negotiations including proactively seek strategy updated from Trades and Management
• Handle and accomplish goals on project-basis as assigned by Management
• If acting as the designated country contact for a Key Account, strive to achieve their targeted SLAs through continuous collaboration with Trade, Operations and Finance  
• Support Finance to ensure timely collection of freights  

You bring aboard: 

• Apprenticeship in the shipping or logistic industry or an equivalent University Degree
• Several years` experience within the shipping industry, espacially in the commodity segment
• Experience in Outside Sales activities      
• Fluent in English, German & French,  written and spoken language
• Computer skills: MS Office, e-Commerce, SAP  
• Judgment and decision making  
• Communication and Customer Focus
• Building relationships & networks
• Flexibility and willingness to travel 

We offer you:

• A permanent employment contract: we want you to feel comfortable with us in the long term
• Varied tasks in a pleasant working environment
• An attractive workplace
• Company pension scheme and accident insurance
• A flexible working time model with time recording and compensation
• 25 working days of holiday entitlement per year
• Extensive training opportunities of your choice on our e-learning platform
• Employee offers in the form of shopping discounts in many areas (e.g. travel, events, everyday household appliances)

Come along on CMA CGM’s adventure !