Branch Manager - American Samoa

Jump Aboard!

We are CMA CGM, the business that moves in excess of 22 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group in the world, making us well equipped to move cargo from door-to-door, on a global scale.

ANL is a long-standing brand within the CMA CGM Group with a vision for the future. Headquartered in Melbourne, ANL Container Line offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Pacific Islands.

Our mission is to lead sustainable change within the maritime industry. As we embark on this large-scale transformation journey, we are calling for our team members to be both bold and imaginative to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you!

About the Role:

Reporting to: Managing Director – Oceania
Employment Type: Permanent, Full-Time
Work Location: Pago Pago, American Samoa

As part of CMA CGM’s ongoing growth in the Pacific Islands, we are seeking dynamic and experienced leaders to drive the success of our agencies in American Samoa.

In this pivotal role, you will be responsible for the full scope of commercial, operational, logistics, and financial activities for the local agency. You’ll ensure alignment with CMA CGM’s values, regional strategy, and customer segmentation approach, while also strengthening the Group’s presence and brand locally.

You will also provide key analytical and administrative support to the Chief Commercial Officer (CCO) and lead a small, dedicated team to deliver high performance and customer satisfaction.

This is a unique opportunity to take on a senior leadership role in a growing region, contribute to strategic expansion, and represent one of the world’s leading shipping and logistics groups.

The role and responsibilities will include:

• Oversee all agency departments (sales, customer service, documentation, logistics) to ensure efficient operations and service quality.
• Ensure adherence to standard procedures (SOPs) and coordinate with department heads and the quality manager.
• Foster strong relationships with stakeholders including principals, terminals, customers, and internal teams.
• Support sales functions through market analysis, CRM data quality checks, sales segmentation, and KPI reporting.
• Collaborate on staffing and office needs to maintain effective team performance and cost-saving measures.
• Assist with sales planning, target setting, budgeting, and preparation of various management reports.

To be successful in this role, you will need:

• Diploma or degree in Logistics, Business, or related field; relevant experience in lieu of qualifications considered.
• 8–10 years of management experience in the shipping or transport industry.
• Proven leadership, commercial acumen, and ability to drive results in a dynamic environment.
• Strong organizational, administrative, and problem-solving skills.
• Proficient in Microsoft Office and quick to adapt to new systems and platforms.
• Excellent communicator, team player, and relationship builder with customers and stakeholders.
• Experience in the shipping or transport industry in American Samoa and/or across the Pacific region is highly desirable.
• Applicants must be eligible to work in American Samoa (must be a U.S. citizen, U.S. national, or able to obtain relevant work and residency permits under American Samoa immigration laws).

Eligibility to Apply:

Applicants must be either:

• U.S. citizens or U.S. nationals, or
• Citizens of countries eligible to obtain entry and work permits under American Samoa immigration laws (e.g. Samoa, New Zealand, Australia), or
• Able to be sponsored for a work and residency permit by the employer.

Please note: Due to American Samoa’s unique immigration laws, distinct from mainland U.S., employment is subject to approval by the American Samoa Department of Legal Affairs – Immigration Office. Sponsorship may be considered for highly qualified candidates with relevant experience, particularly those with prior work experience in American Samoa or the Pacific region.

Why join CMA CGM?

We are continuously striving to provide new opportunities and benefits that make our business a great place to work, but the truth is that it’s our people who make us want to come to work every day. We make time to engage, connect and celebrate the moments that matter with our colleagues.

We have a strong culture built around supporting progression and promotion and offer a diverse and engaging training calendar that provides you with the opportunity for growth, no matter your interests.

In an ever-changing economy, the shipping industry remains a beacon of stability, and our continued success is a testament to our unwavering commitment to excellence. We prioritise delivering exceptional experiences to both our customers and our employees.

The CMA CGM Group is also deeply committed to sustainability. We demonstrate our dedication to acting for the planet, people, and fair trade, through initiatives like reducing greenhouse gas emissions, empowering women in the workplace, educating employees on climate issues, and engaging in community and environmental projects.

Our Commitment to Diversity

CMA CGM is committed to providing a respectful and collaborative working environment where all our employees can thrive. Our strength is in our people, and embedding Diversity, Equity and Inclusion (DEI) into our culture is essential to our ongoing success. By Acting for People, we can harness the diversity of our teams, which benefits our employees, customers and communities in the markets we serve. We actively welcome and encourage applications from all qualified individuals, regardless of indigenous status, race, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic.

Join us at CMA CGM, where your potential meets endless possibilities, and together, we shape the future of global shipping.