Port Agency Operations Manager - Dunkirk French Agency

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

MISSION 

Under the authority of the French Agencies Operations Manager, you develop and lead the operations on you scope and assure the good progress of the stopovers ships being the interface between the lines, ships, harbour and the customer service.

RESPONSIBILITIES

In this context, you assure the good progress of the operations, the over stopovers and the consignment of the various ships within your team, to optimize the service provided (followed by the efficiencies on handling, schedule modification, procedure of loading and unloading, followed of the anomalies and disputes)

Real entry point for Lines and the ship owner, you facilitate relation between the different parts. If need you arbitrate to defend the interests of the ship owner.

You settle the complex fields and go with the external people aboard ships (VIP, customers, press).

You supply in your management the weekly and monthly statistics of your activity.

You lead and manage a team.

SKILLS AND QUALIFICATIONS

With a Logistic Transport diploma, you justify a solid operational experience and have a good knowledge of the harbour jobs on a similar function.

You are proactive and have management skills. Your proficiency in French and English as well as persuasive and good interpersonal skills will help you to be successful in the performance of your duties.

Come along on CMA CGM’s adventure !