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ID:  578447
Location: 

Haiphong, VN

Invoicing Officer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

 

THE ROLE

Ensure accurate and timely local invoice issuance to proper customer.

 

WORK RELATIONSHIP

  • Internal: Finance, Sales, Customer Services Import, Import documentation, Logistics, SSC, Branches.
  • External: Customers

 

RESPONSIBILITIES

  • Accurately & timely invoices
    • Auto Freighting of bookings by ETD/ ETA - 2 (before auto freight & update ATB, Read SQ).
    • Add charge/ Add payer for OCF and local charge.
    • Send Debit Note to customer.
    • Communicate with customer on ROE/ bank account, tax code, change details, authorized letter.
    • Print invoice.
  • Effective & timely communication with SSC/POL
    • Clarify freight and surcharges with customers.
    • Clarify freight and surcharge with SSC/customer service/sales.
    • Communicate with SSC and related parties.
  • Accurately & timely DnD invoices
    • Check DnD day/ charge.
    • Check/update Payer and authority letter.
    • Issue DND Invoice timely and accurately.
    • Print invoice.
  • Customer focus
    • Check/ reply email & close Nova cases within 4 working hours.
    • Read/ reply in Group chat within 10 mins.

QUALIFICATIONS AND PROFILE

  • Bachelor’s degree in Sea Transportation, Export-Import, International Business, or related fields.
  • 1-2 years of experience in a similar role within a shipping company or freight forwarder.
  • Clear communication in verbal and written
  • Think ahead, proactive
  • Good teamwork, high accountability
  • Good in English
  • Advance level in MS Office
  • Customer focus, result oriented, proactive, hard-working, compliance

 

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

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