Cargo Operations Officer (f/m/d)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

We are seeking a Cargo Operations Officer (f/m/d) to join our Hamburg office on a fixed-term basis.

Your responsibilities:

In general: Very close cooperation with the teams at our centralized internal service center, on agency level (vessel operations, cargo readiness, transhipment, customer service), on head-office level (line operaration teams, cargo flow teams) and further vendors & partners (husbandry agent, terminal operators, APL, OA and other partner lines)

• Handling information requests from our centralized internal service center in case of questions/ issues with cargo operation matters in German ports
• Monitoring a reliable cargo operation execution from our centralized internal service center in line with the service level agreement
• Focal point for handling/ delegating special and sensitive cargo requests for German ports
• Preparing and updating various cargo related operations reports for German ports
• Being responsible for operational execution and coordination in regards to container/ cargo safety and security incidents incl. damaged container & cargo
• Handling various projects with internal and external stakeholders with focus on cargo operation matters in German ports
• Providing backup support for the monitoring and analysis of port call reports 

You bring aboard:

• Certified shipping agent (Schifffahrtskaufmann/-frau)/ forwarding merchant (Speditionskaufmann/-frau) or degree in shipping and logistics
• Experience within shipping or forwarding industry/ or container terminals
• Proficient user of computer systems, with the ability to utilize MS software applications in a Windows environment
• Fluent proficiency in spoken and written English
• Stress-resistance and ability to work under pressure to keep on deadlines
• Ability to work with multiple departments and manage projects
• Very good analytical skills and ability to report and work with high volume of data/ information
• Ability to learn and adapt to a changing environment
• Excellent communication skills and ability to maintain a professional demeanour

We offer you: 

• An attractive workplace in the Hamburg city centre
• Varied work in a pleasant working environment
• Cashless meal allowance in form of Pluxee restaurant vouchers
• Flexible working hours with time tracking
• Extensive further training opportunities of your choice on our e-learning platform
• Employer contribution towards local public transport (HVV-ProfiTicket)
• Employee benefits in the form of shopping discounts in many areas (e.g. travel, events, everyday household appliances)
• Recruitment bonus as part of an employee referral scheme
• Option to work remotely

If you are interested in this position and your profile matches our requirements, we look forward to receiving your complete application (cover letter and CV), including your salary expectations and availability.

Come along on CMA CGM’s adventure !