Documentation Officer (Temporary/ 6 Months Contract)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role & Responsibilities:

• Ensure timely and accurate preparation and delivery of all shipping documentation (export/import documents, Bills of Lading, VGM, etc.) in line with agency service requirements
• Collect, review, and validate all necessary data and supporting documents required for documentation processes, ensuring completeness and accuracy
• Prepare full sets of import and export documentation, including BL issuance and amendment processes, and related invoicing activities
• Coordinate closely with customers, agents, ports, and internal stakeholders to ensure seamless and efficient document flow
• Monitor documentation timelines to ensure compliance with cut-off times, regulatory requirements, and operational deadlines
• Identify discrepancies, missing information, or documentation errors and proactively follow up to resolve issues in a timely manner
• Ensure compliance with international trade regulations, port and country requirements, and company policies and procedures
• Support customer invoicing processes by ensuring correct documentation and data alignment
• Maintain accurate records through proper document management, system entry, and archiving practices
• Contribute to risk mitigation by following internal control procedures and escalating potential issues when necessary
• Provide operational support and contribute to continuous improvement of documentation processes

Skills & Requirements:

• Bachelor’s degree (preferably in Logistics, International Trade, Business Administration or related fields)
• Experience in shipping / logistics operations, particularly in import/export documentation processes is preferred
• Solid understanding of shipping documentation and operational workflows
• High attention to detail with a strong focus on accuracy and quality
• Strong coordination and communication skills with internal and external stakeholders
• Ability to multitask, prioritize and work under tight deadlines in a fast-paced environment
• Proficiency in MS Office applications (especially Excel) and familiarity with relevant IT systems
• Fluency in written and spoken English (part of the interview will be conducted in English)

What we offer:

• Working in an agile, flexible, digital, and social culture
• Flexible working hours
• Working 40 hours a week
• Hybrid working
• Birthday day off
• Fruit Day: every Wednesday
• Happy hours
• Yearly bonus
• Transportation
• Life insurance
• Meal Allowance (Cash/monthly)
• Employee Assistance Program

During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.

We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.

Come along on CMA CGM’s adventure !