Sales Development Specialist - CMA CGM Guinea-Bissau

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

Reporting hierarchically to the Managing Director and functionally to the Cluster Chief Commercial Officer, your mission is to align the company's customer-centric strategies with its overall business goals, driving customer satisfaction and revenue growth. 

WHAT YOU ARE GOING TO DO 

Commercial Development and Customer Management

• Manage and develop the customer portfolio, identifying growth opportunities and ensuring customer satisfaction.
• Develop and maintain a customer portfolio through market and competitor monitoring, customer prospecting, sales promotion, and regular reporting.
• Actively and regularly meet with customers according to the frequency determined, ensuring close follow-up and relationship building.
• Promote the company’s products and services to existing and potential customers.
• Inform customers on the status of their containers regarding loading and transshipment ports, logistics services, and port operations.

Sales Strategy and Performance Monitoring

• Contribute to the development of the sales budget and ensure that objectives are met.
• Develop and implement commercial actions aligned with the Group’s objectives.
• Analyze market statistics on a regular basis and report to Management.
• Ensure reporting and provide analysis and comments for the monthly Commercial Dashboard.
• Regularly report sales results, market insights, and business updates to General Management and the Regional Office.
• Ensure the proper use of commercial management tools and maintain accurate, updated reporting.

WHO WE ARE LOOKING FOR 

• Preferably master's degree (Bac +5) specializing in Transport and Logistics, Marketing and Sales, Economics and Management, or Statistics
• At least five (05) years of professional experience in a similar role with proven results
• Solid knowledge of the shipping industry and significant experience in liner shipping
• Strong communication skills, with the ability to articulate complex business scenarios to customers and management
• Demonstration of professional demeanor, positive attitude, and ability to manage stress through challenging situations
• Analytical mindset with ability to use data to dive decision making
• High levels of rigor, organization, proactivity, self-control, punctuality, interpersonal skills, boldness, creativity, leadership, communication, and influence.
• Excellent negotiation skills
• Bilingual fluency in French and English, ensuring effective communication with clients and all internal stakeholders

Come along on CMA CGM’s adventure !