Business Process Excellence Expert Pakistan

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role
Responsible for developing strategies to improve process efficiency and effectiveness by monitoring country performance, identifying trends and potential issues for the business

Responsibilities
•    Develop internal measures in collaboration with HOD’s, to facilitate maximum efficiency and to ensure good compliance with the policies and procedures of CMA group.
•    Contributing, defining, leading, and implementing business projects related to shipping business process areas.
•    Identify and implement initiatives jointly with relevant key stakeholders as required to improve process efficiency, effectiveness, productivity, and alignment within the Group’s process and procedures.
•    Propose new ideas, lead continuous improvement projects, and coordinate KPIs across departments.
•    Provide support to Head Office and/or Regional Office Business Process Excellence  for project deployment and change management.
•    Collaborate with Senior leadership teams proactively to identify and deliver improvement that is in line with Group’s vision, values, and strategic plan
•    Trouble shoot issues related to systems deployed and/or processes
•    Ensure personal commitment to Quality standard and ensure all work processes are carried out in the same manner.
•    Improve Operational costs and reduce non-value add activities in processes.
•    Any other ad-hoc projects or tasks assigned by management.

Experience/Skills
•    Diploma/Degree holder with at least 8 - 10 years’ experience in Liner shipping industry with sound technical knowledge in the order handling process. 
•    Project Management certification PMP or PRINCE2 Practitioner
•    Lean Six Sigma certification – Green Belt
•    Analytic, proactive, well organized and able to work under pressure
•    Strong leadership qualities and able to work in a highly pressure environment. 
•    Good communication and interpersonal skills
•    Proficiency in MS Office
•    Proficiency in reports generation and analysis
•    Fluent English
•    Must have “hands on” Management style.
•    Good organization, delegation and discipline skills.

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines