EDI / API Specialist

CMA CGM | ABOUT US 

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

To lead and manage the development, implementation, and support of EDI (Electronic Data Interchange) and API connectivity solutions for all UK Group companies across the Uk & Ireland in collaboration with regional office and HO teams. Acting as the key interface between business operations, IT, and external partners. The role ensures efficient, accurate, and secure digital data exchange processes that support operational excellence and continuous improvement within the shipping organization.

WHAT YOU'LL BE DOING

• Act as the interface between business and IT: Bridge communication and requirements between operational teams, vendors, and IT, ensuring alignment on EDI/API initiatives 
• Lead EDI and API projects: Oversee the development, implementation, and harmonization of EDI (Electronic Data Interchange) and API (Application Programming Interface) solutions, collaborating with regional and head office teams 
• User Acceptance Testing (UAT): Coordinate and execute UAT for new integrations and enhancements 
• Vendor and supplier management: Serve as the focal point for external partners, ensuring smooth data exchanges and resolving connectivity issues.
• Root cause analysis and troubleshooting: Investigate and resolve EDI/API issues, launch corrective roadmaps, and support operational teams with technical challenges 
• Standardization and harmonization: Initiate and drive standardization efforts (e.g., SMDG standards) for EDI processes 
• Monitoring and reporting: Track KPIs, generate EDI/API flow reports, and follow up on data transmission issues 
• Continuous improvement: Analyze business needs, propose technical solutions, and drive ongoing optimization of digital data exchange processes 
• Training and support: Train end users, document business requirements, and provide technical support for EDI/API tools 
• Stakeholder communication: Regularly inform and guide customers, vendors, and internal users about new digital tools and process changes .
• Project implementation: Ensure correct configuration and implementation of digitalization projects in line with business needs 

WHAT DO WE NEED FROM YOU? 

• Professional experience: Demonstrated experience with EDI/API in logistics, shipping, or sea freight environments 
• Technical proficiency: Familiarity with EDI, API, and related digital technologies; ability to work with current software and tools
• Analytical and problem-solving: Strong analytical skills, root cause analysis, and solution-oriented mindset
• Project management: Ability to independently implement and manage projects, set priorities, and coordinate with multiple stakeholders 
• Communication: Excellent communication skills in English both written and verbal; able to communicate with technical and non-technical audiences .
• Customer and vendor focus: Experience working with internal and external partners, providing support, and building relationships 
• Proactive and self-motivated: Goal-oriented, proactive, and able to work independently 
• Business process understanding: Knowledge of maritime transport, logistics processes, and business flows is a plus 
• Continuous learning: Willingness to stay updated on digital trends (e.g., e-commerce, digitalization, EDI, API, AI) 
• Administrative accuracy: Strong organizational and administrative skills, with attention to detail .
• People skills: Ability to train, coach, and motivate users; people management and leadership skills are a plus 

WHAT DO WE OFFER? 

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• Discretionary annual bonus
• Enhanced pension scheme up to 15% total contribution
• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Excellence
• Exemplarity
• Imagination
• Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities!

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