Global Business Process Excellence Expert - Business Analysis

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Reporting to the CLL Head of Business Process Excellence, the Global Business Process Excellence Expert – Business Analysis is part of the Global Support team of Ceva Lead Logistics (CLL).

This function works in close alignment with CLL Operations Management teams as well as Contract Managers to develop Business Intelligence dashboards, while developing and maintaining governance, standardization and quality of all matters related to Business Intelligence (BI) within the CEVA Lead Logistics organization.

This role focuses on 3 main areas:

• BI Request Management
• BI Methodology (Standardization and Documentation)
• BI Dashboard development

WHAT ARE YOU GOING TO DO?

Business Intelligence – Request Management:

• Act as the central point of contact within CLL for new BI requests as well as changes to existing BI (dashboards, reports)
• Ensure that all BI requests are documented, complete and compliant with CLL BI request process
• Manage and coordinate BI request queue with technical teams and business teams with regards to timings and prioritization
• Coordinate end user testing for newly developed BI items and ensure proper documentation and training of all implemented solutions

Business Intelligence – Methodology and Documentation:

• Act as subject matter expert for KPI and dashboard design, layout and standardized content
• Keep, oversee, and manage the repository of all CLL BI solutions
• Ensure that all local / regional BI initiatives are aligned with global CLL BI standards and BI strategy
• Liaise regularly with customer facing teams (contract management, project management) on BI development and improvement opportunities. Regularly suggest and discuss improvement and enhancement initiatives with Product Development and global BPE teams
• Regularly review BI usage with different business and operational teams to understand and derive best practices and business needs as input for future projects and enhancements

Business Intelligence – Development of dashboards / visualization:

• Translate BI requests into dashboard design / concepts and suggest appropriate visualization to business stakeholders
• Provide technical expertise on architecture, design and implementation
• Work using CEVA business intelligence applications (Tableau, PowerBI) to design, build, customize and maintain CEVA internal, as well as customer facing dashboards and reports
• Ensure that all BI design follows CEVA corporate and CLL design and visualization standards
• Collaborate with data base teams and other application and product owners on data availability and data quality topics

WHAT ARE WE LOOKING FOR?

• University degree in Business Administration or engineering, or related secondary degree with comparable level of experience
• 4+ years of working experience in in a comparable role (Business Analysis, Operational Excellence, Process Engineering, Continuous Improvement or similar)
• Practical knowledge of transportation, logistics or warehousing processes, or in other process-oriented fields in the industry (e.g. supply chain, manufacturing, distribution etc.)
• Strong experience in gathering, compiling, manipulating, analysing and visualizing large amounts of data
• Very good working knowledge of MS Office (Excel, Power Point, Visio)
• Advanced / implementation skills with at least one industry standard BI tool (PowerBI, Tableau, QlikView / QlkiSense or similar)
• Data base / SQL server knowledge on a user level
• Strong data analysis and process management skills, strong affinity to details

Desirable

• University degree with a focus on Supply Chain or Transportation / Logistics
• Knowledge of IT project management and / or IT request processes
• Experience with managing operational and supplier performance through data-driven analysis
• Experienced in providing trainings and presenting data to various stakeholder groups
• Advanced MS Excel (Macro, VBA) and BI skills
• Experience with Supply Chain Management or Transport Management IT Systems

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.