Marseille, FR
Network Manager
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
THE ROLE
We are seeking a Network Manager to support the Network Director in steering the strategic development and performance of our regional network. This role will act as a key liaison between the Head Office and local agencies, with a specific focus on high-priority countries directly reporting to headquarters. The ideal candidate will demonstrate strong analytical capabilities, operational insight, and leadership to drive performance across the network.
WHAT ARE YOU GOING TO DO ?
As Network Manager, you will play a pivotal role in overseeing agency performance, supporting strategic decision-making, and ensuring the successful implementation of regional initiatives.
Strategic Performance Management
- Monitor commercial and operational performance against targets (e.g., weekly volumes, monthly market share, filling factors) and provide critical insights.
- Challenge and support local agencies through in-depth analysis of key issues, root causes, and business impacts.
- Lead the follow-up of corrective action plans and ensure timely resolution of deviations.
- Develop and refine performance monitoring tools and dashboards for internal and network-wide use.
Agency Scorecard Oversight
- Track and evaluate operational and financial KPIs (e.g., roadmap indicators, GM Cockpit, SG&A, OPEX).
- Lead data-driven reviews with country managers and identify areas for efficiency gains and cost optimization.
- Ensure continuous alignment of agency performance with group-level priorities and strategic objectives.
Project & Market Intelligence Support
- Monitor and report on key business development projects (e.g., CCIS, Intermodal).
- Contribute to regional market intelligence through regular competitor analysis and trend monitoring, providing recommendations to senior leadership.
- Support the preparation of strategic reviews, budgets, business trips, and seminars for the region.
- Ensure the quality and consistency of reporting from the network (strategic decks, market news, etc.).
WHO ARE WE LOOKING FOR ?
- Proven experience in business development, performance monitoring, or agency management within the shipping or logistics industry.
- Minimum 7 years of experience, including exposure to multi-country/regional oversight and interaction with senior stakeholders.
- Strong analytical mindset – ability to extract insights from data and drive decisions with a strategic perspective.
- Skilled in cross-functional collaboration and intercultural communication – able to influence and engage at all levels of the organization.
- Track record of leading initiatives and ensuring execution through strong project management and follow-up.
- Familiarity with budgeting processes, KPI frameworks, and operational excellence programs.
- Fluency in English; additional language(s) a plus.
- Advanced proficiency in reporting and data visualization tools (Excel, Power BI, etc.) is desirable.
Come along on CMA CGM’s adventure !