Reefer Commercial & Technical Manager

Kia ora, Talofa, Halo, Ola, Gutpela dei, Mālō e lelei – Jump Aboard! 

Join our diverse Oceania team in Australia and grow your career with us!

We are CMA CGM, the business that moves in excess of 22 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group in the world, making us well equipped to move cargo from door-to-door, on a global scale.

ANL is a long-standing brand within the CMA CGM Group with a vision for the future. Headquartered in Melbourne, ANL Container Line offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, South Asia, Papua New Guinea, and the Pacific Islands.

Our mission is to lead sustainable change within the maritime industry. As we embark on this large-scale transformation journey, we are calling for our team members to be both bold and imaginative to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you!

About the Role:

Reporting to: Chief Commercial Officer (Oceania)
Employment Type: Permanent, Full-Time
Work Location: WFH + South Wharf

The Reefer Care Manager is responsible for driving the commercial growth of CMA CGM reefer services, support key customers, provide technical reefer expertise, and coordinate reefer products across the cluster.

Key responsibilities of the role will include:

• Drive growth of high-value and specialty reefer shipments requiring special temperature control and technologies.
• Lead Cold Treatment Programs and act as the entry point for Cold Treatment Guarantee claims from Australia.
• Provide technical advice and support to customers, sales teams, and internal departments.
• Deliver and manage specialized training for internal and external stakeholders on reefer operations and technologies.
• Oversee Reefer VAS products, promote services, and target new customers to increase reefer volumes.
• Support risk management and legal teams with technical input on claims, compliance, and operational protocols.
• Coordinate post-harvest initiatives, intermodal activities, and liaise with authorities to ensure safe and compliant reefer cargo transport.

To be successful in this role, you will need:

• University degree (preferably maritime) with 5+ years experience in reefer machinery, operations, or marketing; shipping background is a plus.
• Strong leadership, strategic thinking, and ability to work independently or as part of a team.
• Excellent negotiation, influencing, communication, and relationship-building skills.
• Fluent in English and willing to travel regionally, including weekends if required.
• Technical or engineering knowledge in mechanical, electrical, or refrigeration areas; high computer literacy, especially Excel and data analysis.
• Results-oriented, self-starter with strong decision-making, problem-solving, and accountability.
• Ability to manage service providers and operational personnel, work under pressure, and consistently meet deadlines.

Eligibility Requirements

• Applicants must be an Australian citizens or permanent residents.
• New Zealand citizens planning to relocate permanently to Melbourne, Australia, are more than welcome to apply.
• We are building our team locally in Australia and are looking for people who want to grow with us; applications from overseas candidates expecting remote work will not be considered.
• Kia ora, Talofa, Halo – we welcome all local talent ready to join our diverse Oceania team!

Additional Information
We do not accept unsolicited approaches or candidate submissions from recruitment agencies. Only direct applications will be considered.

Why join CMA CGM?

We are continuously striving to provide new opportunities and benefits that make our business a great place to work, but the truth is that it’s our people who make us want to come to work every day. We make time to engage, connect and celebrate the moments that matter with our colleagues.

We have a strong culture built around supporting progression and promotion and offer a diverse and engaging training calendar that provides you with the opportunity for growth, no matter your interests.

In an ever-changing economy, the shipping industry remains a beacon of stability, and our continued success is a testament to our unwavering commitment to excellence. We prioritise delivering exceptional experiences to both our customers and our employees.

The CMA CGM Group is also deeply committed to sustainability. We demonstrate our dedication to acting for the planet, people, and fair trade, through initiatives like reducing greenhouse gas emissions, promoting equity and inclusion in the workplace, educating employees on climate issues, and engaging in community and environmental projects.

Some of our other benefits include:

Flexible Working Options

Additional Leave Days

Paid Parental Leave

Annual Health Checks

Complimentary gym access

Novated car leasing

Social Club events held all year round

Employee Wellbeing Support – Mental, cultural, financial, and health resources, including Telus Health

Study leave and study reimbursement

Opportunity to participate in volunteer initiatives with partner charities such as the Big Umbrella

Access to 3000+ learning resources and courses

Career development opportunities across Asia Pacific, Europe and other office locations globally

Our Commitment to Diversity

At CMA CGM, we take pride in being one of the most culturally diverse organisations locally and globally, fostering a respectful, inclusive, and collaborative environment where all employees can thrive. Our strength lies in our people, and embedding Diversity, Equity, and Inclusion (DEI) into our culture is essential to our ongoing success. By Acting for People, we harness the unique perspectives and experiences of our teams, benefiting our employees, customers, and the communities we serve. We welcome and encourage applications from all qualified individuals, and celebrate the variety of backgrounds, experiences, and perspectives that make our teams stronger.

Join us at CMA CGM, where your potential meets endless possibilities, and together, we shape the future of global shipping.