DGO Representative

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

This position is responsible for reviewing Dangerous Goods (DG) booking requests entered into CMA’s internal system by GBS Mumbai against the documents received from customers. The role ensures all details are accurate, complete, and compliant with the International Maritime Dangerous Goods (IMDG) Code and U.S. 49CFR regulations.

This position serves as the primary contact for customers and internal departments regarding additional details or documents required. It also coordinates with the Dangerous Cargo Office (DCO) when a DG booking request is deemed complete and ready for review and approval.

Work Schedule: Monday through Friday, 11:00 AM – 8:00 PM

Functions & Duties

Ensure accurate, complete, and timely review of requests for regulatory, vessel operator, and port compliance once DG details have been entered into the internal system by GBS.
Collect and review final Dangerous Goods Declarations and supporting documents (e.g., Safety Data Sheets) from customers and upload them to the dangerous cargo documentation platform as required.
Act as the key contact for customers and internal departments regarding hazardous cargo. Liaise with customers to obtain missing documents, resolve discrepancies, and address DG-related questions or issues.
Provide DG documentation to marine terminals as required.
Assist with alternate routing solutions when original routing is not feasible.
Send DG booking confirmations to customers upon DCO approval.
Confirm and validate final Dangerous Goods Declarations against the internal system for accuracy and compliance with IMDG and U.S. 49CFR regulations.
Perform other duties as assigned.

Knowledge, Skills & Abilities

General knowledge of dangerous goods regulatory requirements (49CFR, IMDG, IATA).
General knowledge of international shipping logistics and transportation.
Strong written and verbal communication skills with internal and external customers.
Strong interpersonal, organizational, and problem-solving skills.
Ability to multi-task, prioritize, and make decisions in a fast-paced environment.
Strong customer service orientation and attention to detail.
Ability to work effectively under pressure.
Basic computer proficiency.

Qualifications

Education

Required: High School Diploma or GED
Preferred: Associate’s Degree

Work Experience

General Experience: 1–3 years
Industry Experience: 1–3 years (Dangerous Goods experience preferred; e.g., shipper, warehouse, trucker)

Licenses/Certifications

Required: IMDG, IATA, and 49CFR certification

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_recruiting@cma-cgm.com