Director, FMC Compliance

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

Reporting to the VP U.S. Compliance and a key member of the U.S. Governance Team, the FMC Compliance Director is a strategic leader responsible for leading U.S. FMC compliance in partnership with U.S. and global CMA CGM Group business teams, including senior leadership of CMA CGM Group companies located in N. America, overseas agencies within the CMA CGM Group and leadership at the CMA CGM Group home office in France. This role serves as the primary point of contact for all FMC related matters. The FMC Compliance Director drives strategic analysis and guidance related to FMC/U.S. Shipping Act/OSRA compliance to proactively ensure best protection of the Group along with identifying trends and mitigating risks. The FMC Compliance Director also spearheads resources dedicated to ensuring FMC Compliance, including strategic tools, communications and training. The FMC Compliance Director further drives ensuring compliance with FMC regulatory compliance-related processes.

Functions and Responsibilities

•    Lead the investigation and analysis of disputes and complaints related to OSRA, the U.S. Shipping Act, and FMC regulations. Analyze and provide strategic guidance to the U.S. shipping business teams for disputes and complaints, including managing formal disputes/claims such as FMC CADRS dispute resolution requests and FMC Charge Complaints, and informal disputes/claims. Ensure quality and timely feedback and/or formal responses to FMC-related disputes/claims, along with FMC investigations or audits. Serve as primary point of contact for responses to FMC staff related to disputes, complaints, investigations and/or audits. Drive strategic analysis and reporting of relevant disputes/complaints/investigations/audits to identify trends, root causes, and solutions to best mitigate risk, escalating where appropriate to the VP U.S. Compliance and responsible business teams in the U.S. and overseas. Recommend measures to address root cause(s)/mitigate risk and follow up. Compile, submit and present monthly reporting to senior leaders based in the U.S. and France. 
•    Drive development and enhancement of internal resources/tools dedicated to FMC compliance, including FMC compliance training and internal communications to ensure heightened visibility along with global shipping division awareness of FMC requirements. Spearhead creation, coordination and monitoring of FMC training materials including the management of the internal FMC Compliance SharePoint page that provides centralized guidance for the Group Shipping Division.  
•    Provide FMC compliance-related guidance to global Group Shipping Division and senior leaders. Proactively collaborate with senior leadership for N. American business teams, overseas agents within the CMA CGM Group and leadership at the CMA CGM Group home office to ensure best practices for FMC compliance. Organize and lead discussions with internal stakeholders to understand and address potential FMC compliance-related issues, with the goal of ensuring best practices. Provide strategic support for the development and implementation of policies and procedures that ensure ongoing adherence to FMC regulations.

•    MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Knowledge, Skills and Abilities

•    General working knowledge of shipping industry and ideally CMA CGM Group operations
•    Knowledge and skill with Microsoft Office applications (Excel, PowerPoint, Word) 
•    General working knowledge of regulatory compliance programs
•    Complex problem solving
•    Analytical skills / critical thinking
•    Active Listening
•    Investigative, analytical and assessment skills
•    Strong executive level presentation skills
•    Strong executive level communication/articulation skills
•    Strong organizational skills
•    Good judgment/strong decision-making skills
•    Able to make quick and make difficult decisions
•    Ability to work under pressure
•    Excellent writing and oral skills
•    Negotiation skills
•    Ability to multitask
•    Able to work independently
•    Able to work as a team member
•    Ability to communicate with other departments and upper management effectively
•    Time management
•    Process management
•    Customer service skills

Qualifications

• Bachelor's Degree Required
• Industry Experience 8-10 years.  Experience leading and/or working with regulatory compliance leaders within the CMA CGM Group/shipping industry, experience/understanding of operational practicalities within the ocean shipping industry, experience with development and management of regulatory compliance related processes and procedures, and experience within/operational understanding of the CMA CGM Group. 

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment.  Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_recruiting@cma-cgm.com