Mgr, Maintenance & Repair

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The primary function of this position is to manage , monitor and control all aspects of Maintenance and Repair (M&R) of CGM Group Equipment within the geographic region covered by this position are the North East and Mid Atlantic Region. This includes Canada (Mainly Halifax Toronto, St.John, Montreal Winnipeg and Vancouver)
Oversee vendor activities related to the repair of CMA equipment which include Refrigerated Containers, Dry Containers, Specialized Equipment (Flat Racks & Open Tarps), Gen Set Units and Chassis. Included in the activities is reviewing pictures of damages to validate estimates, maintaining vendor relationships and visits to vendors to conduct cost saving depot audits .

Functions and Duties

Maintenance and Repair Management :

Review and than adjust or decline repair estimates thru the CMA MNR systems.
Review and then adjust or declinepaper estimates from those vendors currently not on Newport systems
Establish an inspection program for on/off hired equipment with in the regions. Review and then adjust or decline these estimates once equipment is off hired or on hired
Ensure repairs are completed in a timely manner keeping long stay (over 30 days) units to a minimum.
Review all estimates and rebill appropriate 3rd party damages:

Terminal damage, trucker damage, shipper / consignee damage)

This includes providing documentation as required for the claim TIR’s, Bill of Lading, Pictures, Incident accident Reports any other communication, email, etc. Assist the MATDISPUTE team with review of any 3rd party rebill equipment claim when a dispute occurs.

Assist the MATDISPUTE team with review of any 3rd party rebill equipment claim when a dispute occurs.
Manage M&R costs to ensure region is within cost guidelines set by CMA CGM Corporate MNR. This includes Assisting DMR with preparation and implementation of the M&R budget for region.
Identifies cost savings opportunities through review of data analysis of mar vendors per locations for cost savings.
Identifies ways to improve Best Practices
Assists management in the implementation/management of cost savings initiatives and identifying additional cost savings opportunities
Review the ILA POD Major Damage and update equipment status accordingly.

Service Delivery : Equipment Control

Maintain equipment service levels in relation to customer demands
Assist the Port Ops team with regards to specialized equipment availability / surveys (open tarps and flat racks),
Gen sets inventory /availability
Assist the CIM Team with Distressed loads requiring trans loads or other actions / inquiries.
Obtain reefer Downloads as required / requested and convert same to text ./ pdf files for viewing by internal / external personnel
Assist with procurement of new MNR vendors / depots
Assist with container sales
Ensure repairs are completed in a timely manner keeping long stay (over 30 days) units to a minimum

Service Delivery : Equipment Control -Continued

Liaise with Corporate MNR and HO for obtaining DV’s and repair approvals for damage estimates when repair amount exceeds local approval guide lines

Vendor Management:

Implementing the vendor audit program to ensure vendors are following CCA repair criteria and the ILA Major Damage Criteria in all ILA port facilities for the Gulf and West Coast Regions
Monitor, Review, Recommend and Develop a network of cost effective vendors to repair CMA CGM equipment.(dry vans, specials, gen sets reefers .gen sets and chassis)
Ensure the established vendor audit program is accurate for the region and request changes on as an needed basis in order to keep all compliant as to new labor rates, material cost etc..
Develops and Maintains a rapport with Repair vendors , Depot operators and Terminal Personnel

Cost Management:

Scrutinizes MNR estimates / repairs to ensure all are needed
- Creates 3rd party rebills as warranted and ensures all are accurately rebilled.
- Identifies cost savings thru analysis of customer locations vs. trends compared to other areas within the region.
Identifies ways to improve Best Practices
Monitors damage idle containers to avoid accessorial damage storage
charges.
Guarantees storage charges at rails/ports for maintenance and repair related issues, when applicable.
Assists management in the implementation/management of cost savings initiatives and identifying additional cost savings opportunities
Other Responsibilities / Duties
Assist /Cover for other MNR mangers when they are on vacation / out of the office.
MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Knowledge, Skills, Abilities
• Education Degree in Business Management or Certification in Applicable Technical Field Experience
• 5+ years in Intermodal Maintenance Skill Sets Mechanical Aptitude
• Written and Verbal Communication
• Ability to Train and Motivate People
• Read, understand and communicate regulatory and technical data.
• Proficient in Intermodal Refrigeration Maintenance. Desired competencies (typical) IICL training and application.
• Proficient using Excel, Power Point, Web Applications and Word.
• Knowledge of Industry Maintenance Practices. Thorough knowledge of M&R as related to containers, chassis, gen sets and reefers
• Thorough knowledge of US equipment operating environment within the respective Region, including M&R ILA labor at Marine Terminals, Off Dock Depots and M&R requirements.
• Thorough knowledge of “ILA MAJOR DAMAGE CRITERIA”
• Knowledge of HAZMAT requirements

Qualifications

Education
Required/Preferred Education Level
Required High School Diploma or GED
Preferred Vocational or Technical Diploma
Preferred Bachelor’s Degree

Work Experience
Experience Years of Experience Description
General Experience 5-10 years Thorough knowledge of M&R – minimum of five to seven years in M&R.
Industry Experience 5-10 years

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_recruiting@cma-cgm.com