Sales Support Professional Japan

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Sales Support Representative

YOUR ROLE:

Sales Support Representative is a professional who processes sales with a customer-focused attitude to ensure that the client is satisfied and their needs met. They will also identify potential clients, maintain databases of orders processed, and create lists for new prospects and customers while updating existing ones when necessary.

  WHAT ARE YOU GOING TO DO?

As sales support representative, your commitments are:

Providing data and guides to help the sales team.

Developing and monitoring sales performance.

Preparing rate quotaion for tender and customer inquiries.

Manage sales tracking tools and report on important information.

Review pending orders and specific customers requests to ensure excellent customer service and customer experience.

Help Sales rep to promote CMA CGM group services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA cross sell)

WHO ARE WE LOOKING FOR?

Must have:

Good communication skills both in Japanese and English (both writing and speaking).

Analytical and multitasking skills

In-depth understanding of sales principles and customer service practices

Teamwork and motivational skills

Nice to have:

Proficiency with MS Office Suite, particularly MS Excel

Professional writing skill for customer advisory both in Japanese and English.

Accuracy of data handling.

Come along on CMA CGM’s adventure !