Sales Support Professional Cambodia

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

1. JOB PURPOSE:

-     Coordinating pre/post-sales, sales back-up

2. WORK RELATIONSHIP

• Internal: HO/ARO, CS Dept. Docs team, Traffic team, Accounting, Logistics & Operations, Branch offices & CMA CGM Agencies
• External: Customers, Barge/Feeder operator, Depot & Terminal

3. PRINCIPAL ACCOUNTABILITIES (max 8 accountabilities, from most to least important order)

Accountabilities

• To handle administrative tasks for the sales team

• Filling SQ, NOVA, LISA Agency Forecast, and DDSM requests, follow their status until completion

• To assist customers with all inquiries

• Providing solutions in coordination with Sales Rep., coordinating with other Depts., minimize waiting times for customer’s requests
• Coordinating with customers and another relevant department to facilitate all processes, customer handover

• To prepare, support, and compile reports

• Catching weekly deadlines, providing accurate and reliable data

4. AUTHORITY (to enable completion of principal accountabilities): NIL
5. WORKING CONDITION

• In normal office conditions, traveling if required
• With resources: Desktop access to corporate systems

6. JOB SPECIFICATION

• In normal office conditions, traveling if required
• With resources: Laptop/Desktop access to corporate systems

Come along on CMA CGM’s adventure !