Sales Management Director Republic of Congo

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE : 

Reports to: General Manager

The role of Sales Management Director is pivotal to the achievement of CMA CGM's commercial objectives within the Republic of Congo. As a prominent leader in the Sales Network division, you will have the responsibility to supervise, manage, and expertly guide the Agency’s Sales Department, ensuring that established goals are not only met but exceeded. If you possess robust leadership skills, a fervent passion for developing strategic commercial initiatives, and a dedication to elevating customer satisfaction, we welcome you to join our dynamic team.

WHAT ARE YOU GOING TO DO ? :

• Develop and execute innovative strategies aimed at enhancing CMA CGM's volumes and market shares for imports and exports within the Republic of Congo, ensuring activities align with the budget set forth by the headquarters.
• Engage in close collaboration with the General Management, shipping lines, and the Regional Office Africa to effectively formulate and define the Agency’s commercial strategy.
• Champion the digital transformation across service offerings, implementing e-commerce initiatives, while promoting internal systems like NOVA, AQUA, and DATAWAYS to enhance service provision for clients.
• Identify, design, and implement streamlined commercial processes to elevate the quality of services provided, thereby boosting productivity across the Agency.
• Develop innovative intermodal transport solutions and manage direct Bill of Lading (BL) for all transport modes originating from and going to Brazzaville and other regions including Kinshasa, Cabinda, and Bangui.
• Implement and grow Value Added Services (VAS) to create enhanced offerings for clients, driving additional revenue streams and maintaining competitive advantage.
• Prepare comprehensive commercial studies and insightful reports to facilitate regular reviews and refinements of strategies, ensuring alignment with market trends and organisational goals.
• Collaborate with Customer Care and Finance teams to advance initiatives focused on improving IDLE FULL and streamlining collection processes, thus ensuring operational efficiency.
• Design and implement an effective training plan tailored to develop skills and improve performance amongst team members, ensuring alignment with the Agency's strategic objectives.

WHO ARE WE LOOKING FOR? : 

• Master's degree in International Trade, Transport Logistics, or a related field from a reputable institution.
• A minimum of five years of professional experience, including at least three years in a managerial position within a commercial maritime function at an agency, headquarters, or correspondents; experience within the CMA CGM Group is particularly advantageous.
• In-depth knowledge of the maritime environment and its operations.
• Ability to implement the commercial policy established by the Group and achieve market share objectives by designing a marketing plan that reflects local realities.
• Proven record in commercial management or sales leadership, ideally within the logistics and transportation sectors.
• Strong analytical and strategic thinking capabilities, with a track record of developing actionable plans that drive revenue growth.
• Exceptional interpersonal skills, enabling effective collaboration and influence across various organisational levels.
• Experience in managing a multidisciplinary team of at least five individuals effectively.
• Proactive individual with excellent relational and persuasion skills to foster strong client and stakeholder relationships.
• Fluent in both French and English, ensuring effective communication within a multicultural workplace.
• Proficiency in utilising digital tools and technologies to enhance commercial processes and client offerings, ensuring operational excellence.

Come along on CMA CGM’s adventure !