Sales Development Specialist Dominican Republic

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Reports To

Chief Commercial Officer

Location

CMA CGM Dominicana

Job Overview

Contributes to fulfillment of the Commercial Objectives by developing and manages a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; Promote and sell products and services and contributes to encourage Group image and values.

Responsibilities and Duties

• Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer’s portfolio
• Sell & promote Group Services and Non-Maritime products (ecommerce, VAS, intermodal, CEVA,…) in compliance with the pricing policy and supports digital platform.
• Receive, qualify in priority customers’ requests and process their requests to trade case by case based on volumes and conditions per account.
• Plan and conduct commercial visit according to the commercial action plan and produce visit report in CRM.
• Ensure follow up on her/his customers portfolio payment and contribute to recover unpaid debt.
• Participate in commercial events and develop a professional network within her/his commercial area.
• Participate in establishing the Commercial actions plan and ensure the right customer's segmentation is selected in her/his area
• Ensure update of commercial data in the information system.

Qualifications

• Customer knowledge
• Sales techniques knowledge
• Knowledge of commercial policy and offers
• Financial and economic knowledge
• Business intelligence
• Commercial action
• Negotiation
• Incoterm knowledge
• Operational marketing
• Commercial relation
• English advanced