Stage - CRM Business Analyst

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Les missions :

Dans le cadre d’un grand plan de transformation digitale des fonctions commerciales, CEVA Logistics recherche un CRM Business Analyst (H/F) pour renforcer l’équipe CRM globale. Rattaché(e) au Global Sales Process Manager, vous intégrez l’équipe Sales Performance & Governance de la Direction Commerciale siège, avec pour mission :

• Modéliser les processus de vente
• Analyser et structurer (rapports, dashboards, dataviz) les données du CRM pour répondre à des besoins variés
• Soutenir la conduite du changement nécessaire à l’adoption du CRM
•  

En fonction de votre appétence, d’autres sujets pourraient vous être confiés.

Le profil :

En Master 2 d’une école de commerce ou de management, vous éprouvez un intérêt fort pour les métiers de la vente B2B, et êtes déjà convaincu(e) que les outils digitaux et la data sont des vecteurs de performance. Vous êtes capable de travailler dans un environnement multiculturel et parlez couramment anglais.

Connaissances appréciées en :

• Excel (avancé), Python, PowerBI
• Modélisation de processus BPMN
• Secteur d’activité logistique

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.