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Air System Process Professional Eastern Europe

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Date: 30-Sep-2022

Location: Warszawa, Poland

Company: CMA CGM

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.


CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?  



  • Responsible for trainings - all forms including the assessment, calibration and facilitation of training to end users (including country specific materials, knowledge share and awareness across all core systems & station process etc.)
  • Evaluate training needs and create a training agenda. Provide training accordingly and keep a training log.
  • Create training modules, if needed, leveraging with other regions on existing material and best practices.
  • Responsible for testing - all new releases, developments, enhancements, and bug fixes.
  • Provide clarification to end users, share good practices and communicate changes and new developments.
  • Responsible for development of the test scripts and providing pro-active feedback to the IT organization.
  • Upon implementation, follow-up respective implementation and evaluate and enforce compliance.
  • Responsible for creation of local working instructions, support the creation of global working instructions, if required by global team.
  • Identify improvement opportunities in the operational systems, assess changes proposed by the end users and create (or review) change request.
  • Submit and discuss customer needs with the operational team members and other parties.
  • Follow-up respective implementation and evaluate and enforce compliance.
  • Enforce current levels of compliance to operations systems usage by providing specific coaching and defining actions to close existent gaps.
  • Regular briefing on systems’ usage compliance to site managers and operational team members, align on enforcement actions and escalate issues if required
  • Enforce current levels of compliance to station process (including inherent policies and procedures) by providing specific training and defining actions (together with the sites) to close existent gaps.
  • Regular briefing on systems’ usage compliance to site managers and Operational team members.
  • Establish efficient two ways communication between the Operational team members and the end users – sharing the processes, news, training, with the users and highlighting the issues, risks, suggestions for improvement, from the end users.




  • University degree (Logistics and Business Administration, or related) or minimum 5 years in forwarding industry
  • Very good knowledge of Air operations, processes, and related tools
  • Full understanding of other Operational Systems, e.g., Navigator, One View, OneScan, EDI processing, Cargowise etc.
  • Proven coaching capabilities at desk level
  • Good training skills
  • Good knowledge of local laws and regulations, related to Air operations
  • Good problem-solving skills.
  • Fluent in English, additional knowledge of other languages is beneficial




  • A diverse and international organization of professionals with focused approaches to grow CEVA’s business
  • A long-term work-relation including active career planning
  • A globalized work environment with a broad scale of network connections




We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.



As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 


Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.