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ID:  524711

Waalwijk, NL

Process Lead of Control Room (BFC)

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.


DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?


As a Process Lead of Control Room, you are in charge of the operational process. Together with your colleagues in the Controlroom, the beating heart of the operation, you have the task to make every day a success in the operation. Your main goal will be to optimize the fulfillment process and ensure that all orders are delivered on time. You are in charge of ensuring an efficient operation of our automated logistics system, make decisions to optimize workflows, and adapt processes to handle unexpected variables and scenarios. You will play a crucial role in streamlining our logistics operations, maintaining high levels of productivity, and delivering exceptional service to our client. By taking on the responsibility for the entire process, you are empowered to make impactful decisions that influence the success of our fulfillment centers. This role will provide you with an in-depth understanding of the entire logistics process, making it, besides an challenging and rewarding job, also an excellent step for further career advancement within the logistics field.


  • Monitor and Analyze KPIs: You will closely monitor performance metrics, such as the Fulfillment KPI, to ensure efficient operations and timely deliveries.
  • Incident Management: Take charge of incident management, coordinating various actions and mitigating risks to maintain smooth operations.
  • Collaboration and Expertise: Collaborate extensively with operational managers and our partner as a process expert. Your knowledge and experience will drive continuous improvement and innovation.
  • Efficiency Optimization: Work towards optimizing warehouse and personnel planning for improved efficiency.
  • Communication: Provide clear briefings, communications, and reports to maintain effective communication flow within the team.



  • Education: Completed MBO or HBO degree in logistics or related field.
  • Analytical Skills: Possess strong analytical thinking and a structured work approach.
  • Language Proficiency: Excellent command of English, both written and verbal.
  • Availability: Full-time availability and willingness to work in 2 shifts.
  • Passion: Enthusiastic and driven individual motivated by continuous improvement and achieving results.



At CEVA Logistics, we have plenty of opportunities to make the most of yourself and your career. This role can be the first step of a broad career path within our organization. Due to the different logistics solutions we offer, there is always a challenging role for you within the organization.
Besides a dynamic environment in which we achieve our goals together at a high pace and in a result-oriented way, we offer room for fun, connection and flexibility.


Also good to know:  

  • You will receive a monthly salary between €3.206,84 and €4.629,83 and 8% holiday allowance (grading depending on your work experience and education level);
  • You start with a one-year contract and then get the prospect of permanent employment;
  • Everyone gets 25 holidays, with the possibility of earning four extra days if you are not sick;
  • We have a favourable pension scheme, travel allowance and discounts on various insurances; 
  • A phone and laptop from CEVA Logistics, which you may also use privately.   



At CEVA eCommerce Logistics, our people are the heartbeat of the organization, our strength. Within our international organization, we work for our favorite brands such as Zalando, bol. and de Bijenkorf. We innovate continuously and give you the confidence to get the most out of yourself. Together we grow! We provide the platform to work with integrity. We encourage inclusiveness and trust you to; be resourceful, work with an entrepreneurial spirit, and pioneer imaginative ideas. Collaboration and respect for each other are important in our organization. A good atmosphere is the starting point. Become part of The Heartbeat Of Logistic Services. Challenge yourself and dare to grow at CEVA eCommerce Logistics!



If you are enthusiastic about the position of Process Lead of Control Room (BFC), we invite you to apply. You can apply through the 'Apply now' button on this page. Still have questions? Feel free to ask! Please contact Roy Timmermans, Corporate Recruiter, 06-25239730 or


A Certificate of Good Conduct (VOG) request and a personality questionnaire are part of the application process.


Recruitment agencies; we prefer to find our own employees. If we need your assistance in the future, we know where to find you. #LI-RT1

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

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