Hanoi, VN

National Key Account Manager - Sector Head Hi-Tech

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Defining, aligning and coordinating action plan with Local Management and Regional Hi-Tech Sector Head
Building business strategies to expand our footprint and customer base in the Hi-Tech Industry

WHAT ARE YOU GOING TO DO?

Act as CEVA Logistics main Sales entry point for Hi-Tech customers
Secure approved/Preferred vendor status from Key account.
Consolidate and update customer knowledge (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and CEVA Logistics performances.
Develop CEVA Logistics market share and profitability through customer’s operations across the network
Develop and implement the sales action plan by monitoring own actions and those of the dedicated sales team, if any.
Review CEVA Logistics performances and quality indicators which have been contracted with customers
Plan and monitor growth with the dedicated network sales team aligned with customers flows.
Optimize sales awareness and development within network through CRM
Plan monthly meetings with Local BD Head and REG Sector Head to pilot growth and sales activities
Monitor GM monthly and achieve Locally controlled and Nominated Budget targets.
Ensure disputes / complains are settled promptly & payments are received within credit limit & period
Ensure constant Value generation towards the customer’s business, through initiatives and projects
Lead local tenders or local part of regional/global tenders and participate to sign-off with respective MO parties
Design and present tenders to customers with supporting CEVA functions and expertise.
Call on regional/corporate steering committee to arbitrate financial, sales or operational disputes linked to local or international contract management
Ensure and monitor team compliance to the CEVA’s Code of Conduct and Company’s regulations
Ensure team understanding and implementation on CEVA’s Value in daily work behaviours
Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
Plan and monitor team development together with HR Division

Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility

Ensure the compliance with applicable legal requirements

WHAT ARE WE LOOKING FOR?

College or University Certificate, Major in Logistics, Supply Chain,Foreign Trade, Marketing or Business Administration is preferable
Having experiences in import and export, freight forwarding or shipping lines
Having experiences in account management managerial and/or customer relationship management experience
Good knowledge of air & Ocean products & services
Good knowledge of ground and contract logistics products and services is plus

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.