Container Administration Officer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Responsibilities:

• Holding parties accountable and recovering damages to empty containers (import & export). This includes depots, terminals, carriers, customers, or other parties that can be held responsible for the costs.

• Recovering depot damages and/or improper repairs.
• Holding a third party accountable in case of an Act of God.
• You are responsible for empty damage claims in Belgium, and together with a colleague, for these claims in the Netherlands (for other countries, you have an advisory role).

• Frequent communication with commercial and logistics departments.

• Developing yourself in the field of maintenance & repair tasks.

• Working closely with our headquarters to implement procedures and guidelines.

• Managing and monitoring empty damage claims.

• Analyzing and reporting on recovered claims.

• Planning and following up on a physical joint survey.

• Associated administrative tasks, such as monthly invoicing or preparing invoices.

Your Profile:

• At least 4 years of experience in the field of empty damage claims and an affinity with maintenance & repair tasks.

• Excellent communication skills in Dutch and English with knowledge of the technical jargon, both spoken and written. Knowledge of French and German is a plus.

• Ability to work with current technology and the most common software.

• Customer-oriented, reliable, stress-resistant, independent working method, problem-solving ability, and proactive behavior.

Come along on CMA CGM’s adventure !