Transport Supervisor

CMA CGM Belgium, based in Antwerp, is well represented to provide reliable and efficient service through a team of local experts and transport architects. Situated in the heart of Europe, Belgium is connected to its extensive hinterland of 300 million end users by all sorts of transport modes. With a strong and efficient intermodal team CMA CGM offers solutions for every transport by truck, rail and/or barge with optimal door-to-door combinations. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

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As part of its growth and development, CMA CGM Belgium is looking for a Transport Supervisor to join its Transport&Procurement team within the ILS department.

ABOUT THE ROLE

The Transport Supervisor has a dual role. On one hand the Supervisor role focuses on Team leadership and development, on the other hand you are organising inland transport assignments with the best possible efficiency and use of available resources, taking into account priorities and constraints, in such a way that all parties involved are satisfied.  

The key responsibilities of the Transport Supervisor are divided as such :

• Lead, train and supervise the team to meet customer expectations.
• Set clear operational goals and objectives for the team.
• Provide coaching, mentoring and training to develop the team skills/competencies.

• You are the contact person for the various transport partners along one side and along the other side for the various import and export departments of our own regional or back office departments.  

• You are responsible for a certain customer portfolio 

• You follow up on scheduled transports and solve problems that may occur during transport.  You react adequately in case of anomalies.  

• You carry out periodic checks on certain flows. (check closings, COT, etc...)  

• You take commercial decisions with a view to direct operational matters You make operational agreements with carriers 

• You adjust the planning where necessary 

• You are responsible for ensuring that all transports are carried out on time 

• You are responsible for the daily planning  

• You are responsible for the operational agreements with your carriers 

• You are responsible for correct communication with internal and external stakeholders 

SKILLS AND COMPETENCIES

• Experience with managing a small team

• You know the most suitable carrier in your region for certain transports 

• You know your supplier's strengths/weaknesses 

• You take customer requirements into account and follow them up 

• You already have 3 to 5 years of experience as a dispatcher and know different ‘regions’ within the CMA CGM set-up 

• You know the planning/manner of planning of all teams and can jump in where necessary 

• Excellent communication skills in Dutch and English with knowledge of the professional language, both oral and written. Knowledge of French and German is a plus.  

• Extensive knowledge of maritime transport (terminology, modes of transport, geographical knowledge, type of containers, product knowledge)   

• Extensive knowledge of maritime, commercial and customs documents  

• Ability to work with current technology and most current software  

• Customer orientation, reliability, stress-resistance and independent way of working  

• Problem-solving ability 

• Proactive approach 

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.