Cross Sales Officer

Culture & Benefits:

Our culture is embodied by boldness, integrity, initiative and imagination. With those values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing processes within our Group network. 

In addition, CMA CGM offers a number of perks including:

• Study leave and study reimbursement 
• Flexible working options
• Life Insurance benefits along with subsidized Health insurance
• Opportunity to participate in volunteer initiatives  
• Access to 3000+ learning resources and courses  
• Opportunity for career development in Asia Pacific, Europe and other office locations globally

About the role:

A fantastic permanent role has become available in our Sales team for an enthusiastic individual to join our team in Auckland as the Cross Sales Officer. Reporting to the Chief Commercial Officer NZ, the main responsibilities of the role include:

• Explore and create opportunities to increase ANL-CMA CGM NZ client base and projecting ANL-CMA CGM as a preferred shipper in the market & region across the full product offering of the Group.
• Drive to deliver strategy set by CCO and actively sell non-maritime products, conduct commercial visits and calls in co-ordination with Outside/Inside Sales.
• Act as an expert on Non-Maritime Products (E-Commerce/VAS/Ceva Cross Sell) and ensure that Outside Sales/Inside Sales have full capability of selling non-maritime products.
• Following each customer meeting ensure that all action items are relayed in writing to key stakeholders.
• Oversee CMA CGM Group’s cross sell and VAS account strategy to ensure that lifting performance and revenue generated is in line with budget.
• Liaise closely with the CCO to clearly define Cross Sell and VAS strategy and ensure these are coordinated with the team.
• Liaise with key overseas representatives to ensure that NZ Cross Sell and VAS targets and objectives are well known and implemented in the NZ market.
• Ensure that the NOVA CRM system is being utilized to record sales meetings and monitor sales activity for Cross Sell and VAS opportunities.
• Ensure structured reporting for all CMA CGM Group Cross Sell and VAS potential and existing customers.
• Address issues raised by Cross Sales Managers, adjust pricing strategy based on Sales Team feedback.
• Regularly review the overall performance for each Cross Sell and VAS business unit against agreed KPIs and targets and determine appropriate action as required.

To be successful in this role, you MUST have:

• Tertiary Qualification in Business/ International Business, Supply chain/Logistics or equivalent.
• At least 10-15 years’ experience in shipping, supply chain/ logistics.
• Proven track record in setting and achieving budgets in a similar industry.
• Extensive experience in setting objectives and measuring performance vs budget.
• Highly proficient user of Microsoft suite of products (Word, Excel, PowerPoint, etc.) with the ability to prepare clear and concise reports.
• Sound leadership and motivational skills.
• Commercial, customer oriented approach.
• Excellent written and oral communication skills
• Unlimited working rights in New Zealand

Jump Aboard for #betterways

CMA CGM Group Agencies (New Zealand) Limited is a wholly owned subsidiary of CMA CGM Worldwide Agencies (France) and represents the interests of CMA CGM throughout New Zealand. Operating from its headquarters in Auckland the company provides a full range of personalised and e-commerce solutions to all its customers nationwide including many of New Zealand’s premier exporters and importers and leading brands