eBusiness Developer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

CMA CGM Agencies India Pvt.Ltd

JOB DESCRIPTION

Job Title : eBusiness Developer

Department : Digital Agency

Reporting To : Manager – E-Commerce

Location : Chennai

Key Responsibilities :

• Maintain a deep understanding of CMA CGM digital products and services , including their features , benefits and use cases. • Identify key customer segments and tailor engagement approaches to meet their unique digital needs and preferences. • Prospect and identify potential customer through various channels including cold calling , networking and online research. • Collaborate with agency commercial team developing strategies , proposals and conversion rates. • Build and maintain a robust pipeline of leads and opportunities • Conduct product training sessions or webinars to showcase the value of digital products to CMA CGM customers. • Coordinate & contribute to commercial animation of digital agency products to agencies in Dubai Regional Scope. • Lead digital marketing efforts , email marketing and social media. • Implement feedback mechanisms such as surveys, focus groups , customer interviews and gather insights. • Develop and oversee customer onboarding programs to ensure smooth and positive experience. • Share insights with internal teams to drive product/service enhancements.

Requirements and Specific Skills:

• Bachelor’s /Master’s degree in Business/Marketing or a related field • Excellent communication, interpersonal and negotiation skills • Proven experience in digital product sales or a related sales role • Strong interpersonal skills and ability to build and maintain client relationships • Proficiency in Microsoft Office Tools • Tech-savvy with keen interest in digital technologies and products • Goal-oriented with self-motivated and proactive approach to sales

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines