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ID:  553669
Location: 

Djibouti, DJ

Inside Sales

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

 

Mission:
As a n Inside Sales , your mission is to develop and manage a portfolio of customers, ensuring revenue growth and customer satisfaction in alignment with the company’s commercial strategy. You will be responsible for identifying new business opportunities, maintaining strong relationships with clients, and promoting CMA CGM Group’s services.

 

Your responsibilities: 

 

  • Achieve set sales budgets and targets for your own customer portfolio 

  • Manage your existing accounts and negotiations, primarily small/medium sized accounts and transactional accounts 

  • Plan and conduct commercial calls and monitor via CRM Systems 

  • Develop overall market share / turnover in accordance to commercial strategy 

  • Identify the commercial market opportunities and register in the CRM system 

  • Participate in establishing and ensure the Commercial actions plan  

  • Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA…) 

  • Lead prospect/lead generation via cold calls  

  • Develop new business and solicit new accounts  

  • Handle customer requests for rate quotation and Negotiate rates  

  • Manage internal negotiations with trade and pricers 

  • Plan weekly sales itinerary and update it through SAP CRM System 

  • Resolving customer requests and issues which require input from Sales 

  • CRM updates, contribution calculations and customer inquiries 

  • Compilation of weekly and ad hoc customer-specific statistics  

  • Preparation of presentation materials, customized sailing schedules, reports and flyers  

  • In countries where this is possible, lead generation support 

 

You bring aboard: 

  • Apprenticeship in the shipping or logistic industry or an equivalent University Degree  

  • Fluent in English language – both verbally and in writing 

  • French  and  Arabic is a plus

  • Basic experience years within the shipping industry and sales 

  • Computer skills: MS Office

  • Industry knowledge  

  • Time Management 

  • Interpersonal savvy 

  • Problem solving skills 

  • Commercial awareness 

  • Advanced Excel skills 

Come along on CMA CGM’s adventure !

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apply now »