Durban, ZA
Import Documentation Coordinator
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Role
The main purpose of this role is to ensure that all aspects of import process is completed within stipulated KPI’s.
Responsibilities:
- Based on vessel ETA proceed with customer requests for redirections
- Ensure manifests are submitted on time (72hrs prior to ETA) and ensure same is done for other regions
- Submitting of rail lists
- Providing manifest to SAPs for Manual detentions.
- Ensure that all invoicing is complete as per KPI – ETA -1 day
- Ensure that all GBS/customer queries are actioned within 24 hours
- Ensure NIF is cleared weekly
- Assist the Finance Department with all AR and AP queries
- Assist Import invoice team with invoicing as per client’s requirements
- Ensure Nova cases are responded to within 4 hrs
- Any other reasonably required request in line with the operational requirements of the business
Skills and Qualifications:
- Grade 12
- Diploma/Degree with shipping maritime focus will be an added advantage
- Knowledge of shipping procedures and processes
- Proficient on Microsoft Office & Navis
Personal Attributes:
- Ability to work under pressure
- Attention to detail
- Good communication skills
Come along on CMA CGM’s adventure !