Sales Effectiveness Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role

The main objective of this role is to ensure that Sales performance policy is operated as defined by the Business Department.

Responsibilities

• Analyse market identification at country level from the implemented system
• Perform & maintain agency sales’ segmentation
• Assign and update the customers to territory and sales representatives in the system
• Perform quality checks in the system (visits, calls, MID, leads, specific opportunities)
• Follow up of sales’ performance & ensures accuracy of compensation
• Identify market size and conduct market analysis
• Comment and conduct special studies and reports on sales performance / new business opportunities to CAN, HO and RO
• Maintain local office news on corporate website.
• Support and monitor target setting from HO to agencies and sales representatives
• Train sales teams on the sales tools and processes and carry out their implementation.
• Oversee & manage the sales support desk, team & related functions.

• Any other reasonably required request in line with the operational requirements of the business.

Requirements and specific skills

• +3 years’ experience in a commercial orientated position
• +3 years in a management position
• A degree in a related field
• Commercial experience in a maritime environment will be an added advantage

Personal Skills

• Excellent interpersonal skills

• Sales technique knowledge
• Financial & Economic knowledge
• Business Intelligence
• Advanced negotiation skills will be essential
• Well organized, self-reliant with strong entrepreneurship
• Data analysis and diagnosis
• Calculation methods, statistics analysis knowledge
• Own commercial activity management
• Reporting

Come along on CMA CGM’s adventure !