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ID:  538615

Hamburg, DE

Service Delivery Invoicing Officer (f/m/d)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.


You can find more information on:


For our office in Hamburg we are recruiting a: Service Delivery Invoicing Officer (f/m/d)



The main role of the Service Delivery- Invoicing Assistant /Officer is to perform auto freighting , Audit and to ensure timely issuance of accurate invoices to customers. This function is responsible for monitoring Not Invoiced Freight amounts (NIF) and `DDSM to be invoiced amounts (TBI) while complying with all Group processes and requirements.

Your responsibilities:


  • Performing Audit Checks (managing exceptions)
  • Monitor and invoice Cross Payments
  • Maintain Customer invoicing profile
  • Issuing and sending invoices and credit notes
  • Root Cause analysis of delayed invoices and Credit notes


You bring aboard


  • University Degree and/or Apprenticeship in shipping
  • Strong Knowledge in Shipping (minimum 5 years of experience in liner shipping)
  • Very good German and English language skills (written and spoken) 
  • Knowledge of legal and / or regulatory frame
  • Knowledge of port / country regulations
  • Risk management knowledge
  • Incoterms knowledge
  • Customer service / user support
  • Document management and archiving
  • Containers administrative management
  • Customer invoicing knowledge
  • Excellent Communication Skills
  • Software / IT Application


You can expect:


  • An attractive office in the heart of Hamburg
  • A position in a global organisation where you are challenged with interesting and diverse tasks
  • As part of the CMA CGM Group, a leading worldwide shipping group, and due to our size, business diversity and European network access to a vast range of opportunities for promotion and career development
  • Employer’s contribution to public transport (HVV-ProfiTicket) 
  • Luncheon vouchers (Pluxee)


Are you interested?


Then we look forward to receiving your complete application documents, stating your salary requirements and earliest possible starting date.


Come along on CMA CGM’s adventure !



















Apply now »