IT Business Engagement, APAC

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Main Responsibilities:

• Acting as a primary liaison between IT and business stakeholders, understanding their requirements, objectives, priorities, and translating them into IT initiatives and projects focusing on IT value creations.

• Collaborate with business stakeholders to define and prioritize IT projects and initiatives based on the organization's strategic objectives and available resources.

• Conduct regular meetings and workshops with business units to gather feedback, address concerns, and ensure alignment between IT and business teams.

• Develop and maintain strong relationships with key stakeholders, fostering collaboration and effective communication between business units and the IT department.

• Collaborate with business teams on business and non-functional requirements to ensure they are well gathered and documented in Business Requirement. Translate and document them in Functional Specifications

• Perform functional testing during SIT and facilitate UAT with business teams.

• Manage the IT portfolio by evaluating, selecting, and prioritizing projects based on their potential impact, risks, and resource requirements.

• Provide guidance and expertise in technology trends, innovations, and industry best practices to help business units leverage emerging technologies effectively.

• Engage in IT governance to align investments with organizational strategy, oversee project progress, ensuring timely, budget-friendly delivery, and collaborate with IT for successful project execution, achieving desired business outcomes.

• Perform analysis and work with Solution Delivery (Digital, Innovation, BI & Analytics) teams to conceptualize IT solutions, effort and timeline to address business needs.

• Learn new global, regional or local solutions/initiatives and engage business teams to identify use cases to adopt, re-use or adapt existing solutions whenever possible.

• Lead review sessions with the IT leadership committee and facilitate participation in sessions with head office governance committees on data, cybersecurity, and architecture.

• Proactively communicate updates to business stakeholders, IT teams, and leadership.

If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you! 

Minimum Requirements: 

• Degree in Computer Science, Information Systems, Computer Engineering, or Business Management related.

• Possess a solid understanding of various technologies, platforms, and development methodologies. Ability to appreciate current IT trends and emerging technologies, while continuously evaluating and recommending appropriate solutions.

• More than 8 years of working experience in IT, out of which about 5 years of experience in IT project management. Or proven more than 5 years of experience in a similar role as a Business Partner, preferably in a large organization, where you have successfully bridged the gap between IT and business teams.

• Demonstrate adaptability to evolving business needs and technologies, embrace new ideas and approaches, engage in continuous learning and skill enhancement, and remain updated on industry trends to deliver innovative and effective solutions.

• Demonstrate strong analytical and problem-solving skills to tackle complex business challenges using technology solutions while managing changing priorities and expectations.

• Strong business acumen with a deep understanding of business processes, operations, and strategic goals.

• IT project management and solution design experiences would be a plus. • Knowledge/experience in the Shipping/logistics industry will be advantageous.

• Excellent communication in English and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization.

• Strong analytical and problem-solving abilities, with the capability to identify and address complex business challenges through technology solutions.

Competencies/ Personal Attributes: 

• Self-motivated with strong customer focus and service attitude.

• Positive, flexible, pro-active approach to delivery and ability to deal with uncertainty.

• Ability to adapt to a fast-paced and dynamic environment, managing changing priorities and expectations.

• Reliability and willingness to assume responsibility for achieving team goals.

• Able and willing to travel as required 

Come along on CMA CGM’s adventure !