M&R Control Officer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role:

Your responsibilities focus primarily on being responsible for the M&R settlement of the CMA CGM container fleet in the following Countries within the network: Turkey, Bulgaria, Greece, Romania, Ukraine, Cyprus, Lebanon, and Syria.

Job Description:

• Evaluating and assessing the different repair estimates and decide on the further trajectory of the container, such as repair, claim, evacuate, off-hire, sell.
• Scheduling physical surveys or audits at our depots.
• Monitor and Maintain the M&R cost for all locations within the Region Scope.
• Visiting depots to discuss our CMA CGM M&R procedures.
• Ensures rate and estimate integration within the CMA CGM M&R system.
• Holding parties accountable and recovering damages to empty containers (import & export). This includes depots, terminals, carriers, customers, or other parties that can be held responsible for the costs.
• Recovering depot damages and/or improper repairs.
• You will be responsible for empty damage claims in Turkey.
• Frequent communication with commercial and logistics departments.
• Developing yourself in the field of maintenance & repair tasks.
• Working closely with our headquarters to implement procedures and guidelines.
• Managing and monitoring empty damage claims.
• Analysing and reporting on recovered claims.
• Associated administrative tasks, such as invoicing.

Qualifications:

• Bachelor's Degree graduation,
• Proven experience in Container Maintenance and Repair; therefore knowledge of container, reefer, and unit repairs,
• Education IICL5 or IICL6 is a pre,
• General knowledge of and experience within the maritime industry,
• Effective communication skills (Ability to articulate various business scenarios with customers, senior business leaders & middle management),
• Demonstration of professional demeanour, positive attitude, and ability to manage stress through challenging situations,
• Customer-oriented, reliable, stress-resistant, independent working method, problem-solving ability, and proactive behaviour,
• Ability to work with current technology and the most common software,
• Good command of English, both verbal and written; required to communicate with global teams (part of the interview will take place in English),
• Knowledge in MS Office Applications (especially in Excel).

What we offer:

• Working in an agile, flexible, digital, and social culture
• Flexible working hours,
• Working 40 hours a week
• Hybrid working
• Birthday day off
• Breakfast: every Monday morning
• Happy hours
• Yearly bonus
• Transportation
• Health insurance (including family members)
• Life insurance
• Meal Allowance (Pluxee/Monthly)
• Employee Assistance Program

Come along on CMA CGM’s adventure !