Chief Commercial Officer

CMA CGM GROUP | WHO ARE WE?

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

THE ROLE | PURPOSE

As a key member of the UK&I Executive Leadership team, the Chief Commercial Officer is primarily accountable the strategic leadership of all Sales activity for the UK Agency.
As a seasoned Commercial Leader, the CCO will inspire the UK Sales function to consistently identify and exploit new commercial opportunities, develop existing customer portfolios, and establish presence in new and emerging markets, in pursuit of our ambitious UK Growth Strategy.
The CCO will be a key figure in representing the CMA CGM Group’s business interests, representing the UK Agency at Group level and regularly engaging with Executive Leadership in both Regional Office and Head Office.
Operationally, the CCO is accountable for developing meaningful relationships with major customers of the UK agency, whilst driving strategic and operational activities in all areas of Sales, Marketing and Business Development.
A strong people Leader, you will champion and embed the Company’s Employee Engagement culture, providing clear and influential leadership to the UK Sales Function, fostering a culture of high performance and high engagement.

WHAT WILL YOU BE DOING | KEY RESPONSIBILITIES

Define and execute the UK Commercial Strategy, actively contributing to the overall UK Agency growth strategy and ensuring close alignment with Group goals and objectives.
Strategically reviewing existing products and services, with a focus on development and implementation of new products and services, contributing to the strengthening of the Group’s market position.
Define and lead UK Agency Marketing strategy, directing marketing activities, with the goal of achieving market penetration and sales growth through cost-effective customer acquisition and market demand generation.
Establish and nurture key relationships across the group, for example Executive Leadership in the UK, Regional Office and Group Head Office, and HO / Group Trade teams, CEVA, to ensure UK agency is appropriately represented and well placed to succeed against its strategic and operational objectives.
Develop and direct strategic initiatives in support of enterprise-wide Business Development opportunities, ensuring opportunities and associated strategies are consistent with the Group’s overarching strategy for revenue growth and increased market share.
Be an instrumental contributor to the identification and implementation of new products, cross-selling opportunities and marketing strategies, working in close collaboration with Trade teams and relevant group stakeholders.

With the support of the UK Sales Management team, define and lead the execution of best practice policies and performance measures throughout the UK Sales function and wider agency, i.e. Pricing policies, Sales targets, Sales processes and Customer Service principles.
Ensures that effective internal controls are in place to ensure compliance with HO sales policies and guidelines.
Actively contribute to Group projects and initiatives, striving to identify any opportunities that will benefit the UK Agency
Instil and role model a culture of effective change management and best practice across the UK Agency, encouraging a mindset of innovation, continuous improvement and high performance.
Ensuring the UK Sales Function and resource management remains aligned to the strategic and operational objectives of the UK Sales function, UK Agency and wider CMA CGM Group.
Accountability for effective resource planning of the UK Sales team, ensuring FTE and HC are suitably aligned to achieving objectives whilst ensuring compliance with agreed budgets and cost management principles.

Promote a culture of high engagement and performance within the UK Sales function, through the effective application of robust and engaging performance management practices and effectively managing expectations to ensure that colleagues work well together and are fully engaged.
Working closely with UK Sales Management team to ensure proactive Talent Management and Succession Planning, identifying and nurturing a pipeline of Talent within the UK Sales function and ensuring opportunities for growth and development are evident.

WHAT DO WE NEED FROM YOU? | KNOWLEDGE, SKILLS AND EXPERIENCE

Proven strategic leadership experience in a Commercial function within a relevant industry, i.e. Shipping and Logistics
Excellent interpersonal and communication skills, with ability to develop and manage effective working relationships at all levels.
Demonstrable Project and Change management expertise, with proven track record of timely delivery of large-scale strategic projects
Proven decision making and negotiation skills, with the ability to influence key (Senior) stakeholders.
Strong knowledge of the Macroeconomic and industry trends, and Sales Verticals within relevant markets for the UK Agency
Proven experience of effectively managing Resource budget and cost management initiatives within designated business area
Highly developed analytical and problem identification & solving skills to ensure the optimal solution is reached.
Demonstrable People leadership and management experience, with proven ability to instil a culture of high performance and high engagement within teams.

WHATS IN IT FOR YOU?

Not only do we offer a competitive salary, we also offer a generous benefits package including:

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Company car/car allowance
Private medical insurance
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Health plan including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

Excellence
Exemplarity
Imagination
Boldness

Join us and discover a world of opportunities

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Come along on CMA CGM’s adventure!