Business Analyst Bunkering

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 170,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

We are looking for a highly motivated Business Analyst to join our Bunkering and Energy Transition team. The candidate will report to the Digital, Process and Innovation Manager. He/she will pilot the corrective and evolutive maintenance of all the applications used in the department, from business requirements to user acceptance tests. He/she will have to conduct complex data analyses, design, document and test new reports. Finally, the candidate will leverage his/her expertise to optimize business processes and operational efficiency.

WHAT ARE YOU GOING TO DO ?

• Define and Validate Business Requirements and Change Requests:
  • Gather and document business requirement
  • Validate and prioritize change requests in alignment with business goals
  • Ensure that business requirements are clearly communicated and understood by the development teams

• Data Analysis:
  • Qualify and validate data to ensure accuracy and completeness
  • Manage complex data analyses to support business decision-making
  • Provide insights and recommendations based on data analysis.

• Prioritize and Follow-Up on Evolutive and Corrective Maintenance Activities:
  • Monitor, qualify and prioritize requirements and issues reported by users
  • Define workarounds to ensure business continuity
  • Follow up on the progress of evolutive and corrective maintenance tasks.

• Test Scenarios, collaborate with key users to:
  • Define test scenarios for each software release
  • Execute test scenarios to ensure that software releases meet business requirements
  • Document and report test results to stakeholders.

• Develop Key Users Network:
  • Provide training and support to key users to ensure effective utilization of systems and processes
  • Facilitate communication and collaboration among key users.

• Business Process Documentation and Optimization:
  • Maintain business process documentation
  • Optimize business processes to improve operational efficiency and effectiveness
  • Monitor impact on business performance.

WHO ARE WE LOOKING FOR ?

• Graduated from a Master's degree in Business Administration, Information Technology, Data Science, or a related field
• At least 3 years' experience as Business Analyst, preferably in the energy procurement or bunkering industry
• Experience with Procurement (VMS/P2P) solutions, data science and data analytics tools (Qliksense)
• Experience in creating interactive reports and dashboard (ideally on Qliksense)
• Project management experience, PMP or PRINCE2 certification is a plus
• Experience with software testing and quality assurance processes.

Preferred Skills:

• Knowledge of energy transition initiatives and trends, bunkering
• Strong analytical and problem-solving skills
• Proficiency in data analysis tools and techniques
• Knowledge of business process optimization methodologies
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams.

Come along on CMA CGM’s adventure !