IT Technical Lead Vessels

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Under the IT Operations department and Head of SHIPS IT, the IT Technical Lead is responsible for IT on Vessels.

YOUR ROLE

•    Accountable of Vessel IT Infrastructure Solutions : Ensure the coherence, structure and architecture of the infrastructure solution.
•    Accountable of integration of vessel applications.
•    Technical Leader
•    Support SDM on day-to-day production activities & shipboard IT projects.
•    Lead the good IT systems implementation and maintenance as per Vessel IT Security policies and Cyber Security guidelines onboard vessels.
•    Manage priorities, alerts, escalation and change request.

WHAT ARE YOU GOING TO DO ?

•    In relation with technical team / service line, participate, build and validate the technical environment and infrastructure. 
•    Provide L3 support to technical and functional teams.
•    Business needs and request qualifications (Project or Change Request), then deploy and implement IT systems and applications to CMA CGM vessels.
•    Ensure the quality of the infrastructure deployed, consistency and the operability.
•    Participate to architecture committees to ensure the compliance with the norms and standards in place, and support the technical teams.
•    Ensure the process for industrialization, monitoring, backup / recovery and security
•    Manage priorities in backlog activities (build, support, incident/problems…)
•    Obsolescence, capacity planning and vulnerabilities management.
•    Deploy and maintain monitoring systems performance on board.
•    Interface between vendors, ship crews, customers and cybersecurity teams.
•    Liaise with different IT teams.
•    Participate to the road map build and define the group target
•    Ensure that documentation & procedure (Shipboard solftware, systems maintenance, indus…) are maintained.
•    Configuration Audit and Continuous Improvement Plan management

TECHNICAL ENVIRONMENT

•    Operation Systems Administration (Windows, VM, Linux, macOS)
•    Connectivity : oneweb, starlink, VSAT…
•    Help Desk ticketing Systems: ServiceNow…
•    Network Troubleshooting and Configuration (Switch, FW, wifi/LAN…)
•    Cybersecurity Best Practices and Protocols.
•    Scripting and Automation.
•    Hardware Diagnostics and Repair.
•    Monitoring, Alerting and Log Management.
•    This position also requires great availability and can be need some 24/7 actions

WHO ARE WE LOOKING FOR ?

•    BAC +5, Graduated in the IT field or equivalent, you have more than 8 years of experience in IT Production and Operations
•    Strong IT knowledge (Backup, AntiVirus, Anti-malware, PCs), strong knowledge Workplace, Network and Infrastructure.
•    Experience with IT Project Management 
•    Good understanding of information systems
•    Knowledge on Maritime IT and Cyber risk would be appreciated
•    Fluent in English
•    Already similar position into an international company 

MINDSET 

•    You have excellent interpersonal skill, and you are a good communicator. 
•    You have a good ability to adapt, a concern for results, a sense of service and team spirit. 
•    You are curious and rigorous. 
•    Finally, you have the desire and the ability to self-learn, you are looking to improve continuously!

Come along on CMA CGM’s adventure !