Performance Manager / Analyst Container Terminal Operations (M/F)

CMA Terminal Holding is a port operator having the lead on CMA Terminals and Terminal Link, both acting as port operator used to develop, design, build and operate the terminal. It originated with a development strategy of providing terminals with a high-quality service for every shipping company, optimizing the financial value and profitability of each terminal and maintain a diverse customer portfolio.

YOUR ROLE

Within CMA Terminals Holding in Head Office, you are responsible to provide a full performance transparency of the CMA Terminals portfolio, deep dive into data to detect deviations and performing a consistent dialogue with stakeholders. Aim being to enhance quality of service to our customers and optimizing costs.

WHAT ARE YOU GOING TO DO?

Data Analysis and Performance Management

• Define and set up Performance indicators to provide full transparency on Operational Performance of CMA Terminals Holding portfolio
• Deep dive into data to analyze performance and detect deviations
• Perform regular Performance dialogues with terminals, including actions follow-up
• Provide recommendations to improve Operational Performance
• Perform a follow up on Operational projects 
• Coordinate with Finance to provide a consolidated Performance dashboard

Technology / Data

• Actively contribute to set up, implement, maintain and enhance a Centralized Performance Management System by defining Operational requirements, data needs and Operational Performance Indicators.

WHO ARE WE LOOKING FOR?

• Strong analytical and structured mindset
• knowledge of Maritime, Port and Terminal industry and environment
• knowledge of terminal operations
• Autonomy and ability to discuss with C-Level  
• Interpersonal and communication skills
• Result oriented
• Open to travel
• Fluent in English

Come along on CMA CGM’s adventure